Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

SHALA VELASCO-BECKER

El Paso,TX

Summary

Accomplished professional with diverse experience in Administrative operations. Strong planning and organizational skills, coordinating all aspects of mission processes and support. Excel at multi-tasking and enhancing team effectiveness.

Overview

18
18
years of professional experience

Work History

Personal Assistant 1

Technica, LLC
El Paso, TX
09.2022 - Current
  • Updated reports for Absentee, Weekly Activity, and Time Tracker across all Transportation Division Departments.
  • Generated monthly reports for the PMO and Security Manager, including Common Access Card Report, Federal Vehicles (GSA) Mileage, and Transportation Department Drivers Credentialing.
  • Maintained an updated spreadsheet for inventory management of containers located in FT Bliss Container yard.
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
  • Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
  • Updated employee database with changes in job title, salary information or contact details.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.

Administrative Assistant

El Paso Pain Center
El Paso, TX
06.2020 - 09.2021
  • Entered bills in Quick Books and generated checks for refunds owed to patients/companies. Managed deposits using Excel Spreadsheet. Assisted in cash payment control and counting from patients while also organizing mail, medical records, and child support paperwork.
  • Completed deposits as requested by supervisor using Quick Books software
  • Communicated with billing posters via Ring Central regarding refunds owed to patients and companies.

  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Travel Clerk II

Technica, LLC
El Paso, TX
09.2018 - 06.2021
  • Aided military personnel in executing DIY moves for relocation, separation or retirement
  • Entered weight tickets into the system, sent packets to DFAS, assisted Supply Tech lead with invoicing/billing
  • Provided phone support to service members regarding shipment, storage, or PPM inquiries.
  • Maintained database of customer profiles, including contact information, payment records and travel preferences.
  • Resolved issues concerning reservations, cancellations and refunds in accordance with company policies.
  • Processed travel arrangements for clients, including airfare, hotel accommodations and car rentals.
  • Created itineraries and ticketing documents for customers' trips.
  • Assisted with the preparation of detailed expense reports for company travelers.

Administrative Assistant (Government Contractor)

BRTRC
El Paso, TX
06.2017 - 12.2017
  • Assisted with travel arrangements, tracked projected and actual travel costs, prepared expense reports for employee travel.
  • Recorded and managed In/Out process for all new hires and terminations.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Inventory Clerk II

UTEP
El Paso, TX
02.2017 - 06.2017
  • Tag inventory received in Central Receiving, equipment tagging in departments, and assistance with missing asset report for unaccounted items in Phase 1 of the inventory. Reported findings to General Accounting department.
  • Performed daily cycle counts and conducted physical inventory audits.
  • Maintained accurate records of all incoming and outgoing stock items.

Logistics Analyst (Government Contractor)

SAIC
El Paso, TX
03.2014 - 09.2016
  • Assisted in the integration of Government furnished A & B Components onto MATV variance following government furnished Level III technical Data Package Installation (TDP)
  • Received, inventoried, and maintained accurate accountability on 736 shop stock lines valued at over 16.3 million dollars.
  • Documented and resolved discrepancies in government furnished material
  • Ensured accuracy of CS-15 reports for government personnel and Directorate of Logistics by utilizing Excel spreadsheets and prescribed databases.
  • Supported and accurately kept Team Logistics lead and Configuration Manager informed on status.
  • Effectively manages the production of MATV's by producing work orders in SAMS-E to maintain parts being used for MATV's on all configurations, dispatch vehicles, serial number tracking, man hours, and assists in ordering supplies for both administration and technicians.
  • Provided continuous, hands-on support to technicians during installations

Supply Technician Lead (Government Contractor)

AC First
El Paso, TX
07.2010 - 02.2014
  • Managed technical inventory including daily and quarterly checks on vaulted sensitive items
  • Pulled Material Release Orders (MRO) for CONUS/OCONUS customers
  • Conducted automated inventories worth 42,692,324 million dollars using the Standard Retail Supply System Level-1. Ensured daily population of sensitive items only unless otherwise instructed.
  • Assisted in inputting inventory data into SARSS system during wall to wall inventories, and assigned second counts if needed.
  • Provided audit reports to Warehouse Supervisor/Accountable Officer for monitoring day-to-day receipts and transactions in the warehouse.
  • Ensured accuracy of supply documentation and supported resolution of unsettled requisitions. Assisted in procurement for maintenance wing by identifying fabricated/purchased parts.
  • Helped unit track shipments via LIW/Parts Tracker and AMS (Automated Manifest System).
  • Maintained positive sentences, reports, and customer satisfaction with vendors.
  • Prepare daily closeouts on SARSS 1 and provide reports generated to the Installation Item Managers.
  • Perform work within established supply regulations, policies, and procedures as well as other governing supply management guidelines
  • Analyzed property utilization for department, local, and other supply activities
  • Maintain key control and sensitive items stored in the Vault area of the warehouse, of both the Arms room and warehouse.

HR/ Senior Administrative Assistant to the PM (Government Contractor)

IAP
El Paso, TX
01.2007 - 02.2010
  • Managed new employee onboarding and organized employee departure processes, including direct deposit setup and insurance benefits applications
  • Prepare and review time sheets for supervisors' approval
  • Conducted comprehensive training on Paychecks, fringe benefits, and hourly pay
  • Maintained personnel leave and vacation database, including FMLA.
  • Ensured accuracy of debts/credits to accounts
  • Noted and documented staff meeting discussions with project manager.
  • Assisted in procurement for office supplies and equipment, ensuring accurate fulfillment of requisitions.

Supply Technician (Government Contractor)

Raytheon
El Paso, TX
12.2006 - 01.2007
  • Provided document numbers for trace weapons/sensitive items while serving as primary operator for Unique Item Tracking (UIT) and Logistics Information Warehouse (LIW).
  • Oversaw the weapons database and tracked pending turn-ins
  • Maintained thorough knowledge of weapons inventory and ensured all items were returned to original state before shipping back to the installation
  • Establishing and maintaining local procedures for collecting serial numbers and processing serial number transactions
  • Executed successful lateral transfer to contribute to gaining unit's success
  • Conducted quarterly reconciliations with five local ROTC programs to verify and ensure 100% accountability of open weapon loans.

Shipping/Receiving Clerk (Government Contract)

Raytheon
El Paso, TX
09.2006 - 12.2006
  • Delivered daily briefings to Fort Bliss troops regarding PCS, ETS, retirement, chapter, and deployment procedures.
  • Created accurate shipping documents for HHG, UB and NTS shipments
  • Booked daily shipments with different carriers, ensuring productive collaboration with vendors.
  • Supported Sergeant Majors Academy, Class 56 while also aiding the deployment of 2/43 Air Defense Artillery Battalion (ADA) to Korea. Offered assistance to the 4/1 Calvary as they departed for Japan.

Education

Diploma -

Irvin High School
El Paso, TX
05.1992

Skills

  • Judgment and Decision Making
  • Administration and Management
  • Active Learning
  • Customer and Personal Service
  • Active Listening
  • Clerical
  • Human Resources Support
  • Time Management
  • Talent management
  • Personnel records maintenance
  • Employee Relations
  • HR policies
  • Technical Support
  • Employee Onboarding
  • Administrative assistance
  • Recruitment Management
  • Microsoft Office and Docusign
  • Call Management
  • Appointment Scheduling
  • Paperwork Processing
  • Data Entry
  • Report Generation

Accomplishments

  • Employee of the Month within the Transportation Division.

References

References available upon request.

Timeline

Personal Assistant 1

Technica, LLC
09.2022 - Current

Administrative Assistant

El Paso Pain Center
06.2020 - 09.2021

Travel Clerk II

Technica, LLC
09.2018 - 06.2021

Administrative Assistant (Government Contractor)

BRTRC
06.2017 - 12.2017

Inventory Clerk II

UTEP
02.2017 - 06.2017

Logistics Analyst (Government Contractor)

SAIC
03.2014 - 09.2016

Supply Technician Lead (Government Contractor)

AC First
07.2010 - 02.2014

HR/ Senior Administrative Assistant to the PM (Government Contractor)

IAP
01.2007 - 02.2010

Supply Technician (Government Contractor)

Raytheon
12.2006 - 01.2007

Shipping/Receiving Clerk (Government Contract)

Raytheon
09.2006 - 12.2006

Diploma -

Irvin High School

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