SHALAE THOMAS
Docs Health
Chester,Pennsylvania
1
Certification
19
Registered Medical Assistant
To obtain a role as a medical assistant in which I can apply my educational background and time management skills. In a way to advance closer to future successes.
Work History
Registered Medical Assistant
5 Years 7 Months- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Completed EKGs and other tests based on patient presentation in office.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Lead Medical Assistant RMA
2 Years 10 Months- Check patients in on by greeting them and establishing the purpose of their visit.
- Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions.
- Help patients prepare for X-rays, EKGs, suture removal, and dressing changes.
- Improved patient care delivery by reviewing and implementing clinical approach improvements.
- Train new employees to improve company excellence
- Kept track of office procedures to identify problems and make proactive changes to improve patient flow.
- Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to the provider.
- Strong leadership skill to improve a excellent healthcare team.
- Perform routine checks and diagnostic testing by collecting and processing specimens.
- Used EMR systems to schedule and manage patient appointments.
- Gathered information about the patient medical history, including medications, symptoms, and allergies.
- Clerical duties like word processing, data entry, phone answering, and filing.
- In charge of preparing and administering medications to improve patients wellness.
- Doumented detailed records of test results by entering data and patient information into a computer.
- Perform glucose testing, as well as assisting with injections and urinalysis.
- Ensured treatment efficacy by keeping track of treatment regimens.
- Entered patient information into an electronic medical record (EMR) and prepared paperwork for per certifications and prior authorizations.
- Communicationed effectively with physicians to ensure client satisfaction.
- Examine samples and refrigerated medications and disposed of any expired packages.
- Implemented care and efficiency improvements to support and improve office operations.
- Helped doctors and nurses with clinical procedures like female well visits
- Direct patients to exam rooms, answered questions, and helped doctors prepare for procedures.
- Authorization of drug refills and provide pharmacies with detailed prescription information.
- Gathered and documented medical data from patients, such as blood pressure and weight.
- Checked documents for compliance with requirements and information accuracy.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
Hospice Aide
4 Years 11 Months- Assessed patients to find and treat wounds, behavioral issues, and medically significant symptoms.
- Observed changes in patients conditions
- Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
- Ensured the safety and well-being of residents participating in activities.
- Supervised and maintaining the patient rooms, group living areas, and nurse stations.
- Assisted with daily living activities such as personal hygiene, feeding, and ambulation.
- Consoled family members, listened attentively, and provided strong emotional support.
- Comforted patients at end of life.
- Maintained the dignity of the dying patient and family members by protecting their privacy and providing comfort.
- Assisted patients with ROM.
- Repositioned patients into various positions in order to promote better body alignment and reduce breakdown.
- Answered call lights and ensure bed rails and equipment are in place to promote patient safety.
- Travel to multiple settings to provide patient care.
Medical Assistant
3 Years 3 Months- Was in charge of general office duties, which included keeping track of medical records.
- Gathered histories, vitals, and current complaints through patient interviews.
- Implemented care and efficiency improvements to support and improve office operations.
- Greeted patients and inquired about their well-being since their last visit.
- Documented vital signs and medical history for patients.
- Went to all of the mandatory training, education, and meetings.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to charge nurse.
- Kept detailed records of test results by entering data and patient information into a computer.
- Patients were escorted to examination rooms by me.
- Notify the nurse supervisor of any significant information or changes in the patient's condition.
- Used quality controls to monitor test accuracy.
CNA
4 Years 4 Months- Assessed patients to find and treat wounds, behavioral issues, and medically significant symptoms.
- Observed changes in patients conditions
- Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
- Ensured the safety and well-being of residents participating in activities.
- Supervised and maintaining the patient rooms, group living areas, and nurse stations.
- Assisted with daily living activities such as personal hygiene, feeding, and ambulation
- Assisted patients with ROM.
- Repositioned patients into various positions in order to promote better body alignment and reduce breakdown.
- Answered call lights and ensure bed rails and equipment are in place to promote patient safety.
HHA
4 Years 11 Months- Worked to improve and enhance the lives of patients through effective and compassionate care.
- Built rapport in order to create a safe and trusting environment in which to provide care.
- Assisted patients with daily chores and errands by transporting patients to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.
- Assisted patients in safely transitioning from sleeping surfaces to mobility assistance such as wheelchairs by providing consistent support.
- Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
- Interacted with patients and families with kindness and a positive, outgoing demeanor, resulting in the development of long-term professional relationships.
- Kept the patient area clean, safe, and well-organized.
- Encouraged patients to engage in physical activity to improve their mood and overall health.
- Provided mental and emotional support to clients in order to improve physical outcomes and overall happiness.
- Kept track of patient care, condition, progress, and problems to report, and I talked to my supervisor or case manager about my findings.
- Helped disabled clients in any way I could to help them achieve independence.
- Kept a close eye on clients' behavior and emotional responses, consulting with the charge nurse to address any concerns and protect each individual from harm.
- Assisted with mobility by walking and exercising on a regular basis.
Medical Assistant
1 Year- Was in charge of general office duties, which included keeping track of medical records.
- Gathered histories, vitals, and current complaints through patient interviews.
- Gathered information about the client's medical history, including medications, symptoms, and allergies.
- Scheduled new and existing patients' appointments.
- Did clerical work like word processing, data entry, phone answering, and filing.
- Checked medical insurance and gathered co-pays.
- Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions.
- Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.
- Took blood glucose readings and kept track of them.
- Greeted patients and inquired about their well-being since their last visit.
- Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes.
- Documented vital signs and medical history for [Number] patients every [Timeframe].
- Educated patients by providing medication and diet information, as well as clarifying doctors' orders and thoroughly answering questions.
- Directed patients to examination rooms and arranged for transportation as needed.
- Went to all of the mandatory training, education, and meetings.
- Scheduled surgeries with the surgical center, confirmed appointments with patients, and completed admission and consent forms.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate.
- Got referrals and made them for future patients.
- Kept detailed records of test results by entering data and patient information into a computer.
- Placed orders for reagents and supplies and prepared them.
- Patients were escorted to examination rooms by me.
- Notify the nurse supervisor of any significant information or changes in the patient's condition.
- Called and faxed pharmacies to submit prescriptions and refills.
- Was in charge of preparing and administering medications to help patients with their symptoms.
- Created medical records and entered new patient data.
- Patients were ambulated, turned, and positioned by me.
- Kept medical supplies in sufficient supply by keeping track of inventory and placing replenishment orders before they ran out.
- Patients were ambulated, turned, and positioned by me.
- Scheduled [Number] patient appointments over the course of [Timeframe].
- Immediately informed [Job Title] of any unusual or urgent circumstances in the patients' condition or environment.
- Performed preliminary assessments, such as measuring weight, temperature, and blood pressure, and meticulously documented the results.
- Made appointments for clients and accompanied them to them.
Education
Some college (No degree) - Nursing, Minor in psych
Diploma - Medical Assisting
High School
Skills
Charting
Simple dressings
Newborn resuscitation
Staff training and motivation
CPR and BLS certified
Phlebotomy
EMR
Relationship development
Urinalysis
First aid
EKG
Infection control
Patient relations
Colostomy care
Certification
- ARMA
- CPR certified through American Heart Association
- CNA
Timeline
Registered Medical Assistant
Docs Health
03.2021 - CurrentRead More
Lead Medical Assistant RMA
Taylor Hospital
01.2021 - 11.2023Read More
Medical Assistant
Amtrak Philadelphia Train Station
08.2018 - 11.2021Read More
Hospice Aide
Promedica (Heartland Hospice)
07.2017 - 06.2022Read More
CNA
Gilpin Hall
11.2013 - 03.2018Read More
HHA
Maris Grove Senior Living Community
10.2011 - 09.2016Read More
Medical Assistant
Elwyn
08.2007 - 08.2008Read More
Chester High School
High School
Read More
Anthem Institute
Diploma from Medical Assisting
Read More
Delaware County Community College
Some college (No degree) from Nursing, Minor in psych
Read More