Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shalaka Mukhopadhayay

Albuquerque,NM

Summary

Dedicated Health Assistant Support Worker with collaborative approach to patient care and skill development. Results-oriented patient advocate with personalized care program planning and execution. Detailed and process-oriented instructional designer with 10+ years of experience building tailored programs for diverse individuals.


Overview

17
17
years of professional experience
1
1
Certification

Work History

Health Assistant

Albuquerque Public School
10.2014 - Current
  • Administers and documents first aid care to students following District policy.
  • Assists in the self-administration of medication as directed by APS medication policy and supervising nurse.
  • Assists in maintaining immunization records and enforcing registration requirements as required by New Mexico laws and regulations.
  • Assists in maintaining school health record system.
  • Reports student illness, unusual events and injuries to immediate supervisor, appropriate personnel and parents.
  • Performs vision, hearing, height and weight screening tests.
  • Maintains clean, organized and orderly health room environment.
  • Maintains inventory and orders health room supplies.
  • Performs clerical tasks as requested by supervising nurse.
  • Performs student-specific medical procedures and/or treatments as requested by supervising nurse according to the delegation policy of the New Mexico Board of Nursing.
  • Serves as a model in developing students’ language and behavior.
  • Provides support for non-instructional duties such as monitoring snacks, restrooms, clothing areas, etc.
  • Escorts students to other locations on campus and off campus with approval in case of emergencies
  • Work with UNMSBC provider for Immunization Record.

Educational Assistant

Albuquerque Public School
10.2014 - 11.2016
  • Administers and documents first aid care to students following District policy.
  • Assists in the self-administration of medication as directed by APS medication policy and supervising nurse.
  • Assists in maintaining immunization records and enforcing registration requirements as required by New Mexico laws and regulations.
  • Assists in maintaining school health record system.
  • Reports student illness, unusual events and injuries to immediate supervisor, appropriate personnel and parents.
  • Performs vision, hearing, height and weight screening tests.
  • Maintains clean, organized and orderly health room environment.
  • Maintains inventory and orders health room supplies.
  • Performs clerical tasks as requested by supervising nurse.
  • Performs student-specific medical procedures and/or treatments as requested by supervising nurse according to the delegation policy of the New Mexico Board of Nursing.
  • Serves as a model in developing students’ language and behavior.
  • Provides support for non-instructional duties such as monitoring snacks, restrooms, clothing areas, etc.
  • Escorts students to other locations on campus and off campus with approval in case of emergencies
  • Work with UNMSBC provider for Immunization Record.

Pharmacy Support

Prime Therapeutics
01.2010 - 07.2012
  • Order creation, data entry, scanning, faxing, use of variety of office equipment, processing mail, follow procedure for accurate timely and detailed documentation of all information and communication with members, pharmacists and providers to effectively manage workflow, ensuring timely delivery of medication to member.
  • Answered large volumes of phone calls, triaging patient inquiries and providing detailed customer service and scheduling support.
  • Applied knowledge to provide support needed and anticipate future questions.

Indian Classical Bharatanatyam Dance Instructor

University of New Mexico Continuing Education
01.2009 - 01.2010
  • Planned and prepared lessons for dance classes. Worked closely with students to improve their techniques and taught them theory and practical of Indian classical dance.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Worked in team-based environment to uphold quality and continuity of service to clients.

Education

Bachelor of Arts - Sociology, Psychology, History, Geography, Marathi

University of Pune
India
01.1998

Certificate - Medical Office Assistant

Central New Mexico Community College
Albuquerque, NM
05-2008

Masters of Arts - Indian classical Bharatanatyam Dance

University of Pune
India
01.2001

Skills

  • Scheduling, canceling, re-scheduling appointments and/or consults
  • Entering no-show information
  • Monitoring pre-appointment requirements to assure readiness for patient visit/procedure
  • Performing administrative follow up actions
  • High stress tolerance & adaptability
  • Quickly adapt to new environments
  • Bilingual: Hindi, Marathi
  • 40 WPM typing speed Professional phone etiquette excellent communication skills Database management
  • Excellent planner and coordinator Social media knowledge

Certification

  • Medical office Assistant Certification
  • Central New Mexico Community College, Albuquerque NM

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Arabic
Elementary

Timeline

Health Assistant

Albuquerque Public School
10.2014 - Current

Educational Assistant

Albuquerque Public School
10.2014 - 11.2016

Pharmacy Support

Prime Therapeutics
01.2010 - 07.2012

Indian Classical Bharatanatyam Dance Instructor

University of New Mexico Continuing Education
01.2009 - 01.2010

Bachelor of Arts - Sociology, Psychology, History, Geography, Marathi

University of Pune

Certificate - Medical Office Assistant

Central New Mexico Community College

Masters of Arts - Indian classical Bharatanatyam Dance

University of Pune

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