Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shalama Anthony

Riverdale,GA

Summary

Seasoned Pharmacy Technician bringing 8 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Strong worth ethic, adaptability and exceptional interpersonal skills.. Knowledgeable about regulatory guidelines and policies. Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Atlanta, GA
06.2015 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted in training new employees on pharmacy procedures.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Answered telephones to respond to questions or requests.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed time effectively while multitasking between multiple patients.

Caregiver

Summerset Assisted Living and Retirement Home
Atlanta, GA
06.2009 - 03.2014
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted with meal planning to meet nutritional plans.

X-Ray Technician

Dr. Joseph Hoffman
Atlanta, GA
08.2001 - 02.2008
  • Assisted radiologist in administering x-rays to patients.
  • Operated and maintained x-ray equipment, including adjusting exposure time and setting up necessary equipment for x-ray examinations.
  • Adhered to safety standards when dealing with radiation and hazardous materials.
  • Reviewed patient medical history prior to performing imaging procedure.
  • Monitored patient's condition during procedure and reported any changes or concerns to radiologist or physician as needed.
  • Provided quality control checks on equipment before each use.
  • Processed digital images using specialized computer software programs.
  • Prepared exam rooms by stocking supplies, cleaning surfaces and positioning equipment properly for efficient workflow.
  • Ensured proper sterilization of instruments between uses.
  • Demonstrated knowledge of anatomy, physiology, pathology and pharmacology related to radiology services.
  • Assisted with scheduling appointments for patients undergoing imaging procedures.

Education

Certified Pharmacy Technician - Pharmacology

Walgreens
College Park, GA
03-2023

Associates Degree - Medicine

Maureen Cochran School of X-ray Tech
Atlanta, GA
11-2022

High School Diploma -

North Clayton High School
College Park, GA
04-2000

Skills

  • Excellent Customer service
  • Problem Solving
  • Active listening skills
  • Critical thinking
  • Teamwork
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Managerial skills
  • Cpr
  • Immunization
  • Workflow Optimization
  • Performance monitoring
  • Team Leadership
  • Staff Training

Certification

  • Certified Pharmacy Technician
  • Certified X-ray Technician

References

References available upon request.

Timeline

Pharmacy Technician

Walgreens
06.2015 - Current

Caregiver

Summerset Assisted Living and Retirement Home
06.2009 - 03.2014

X-Ray Technician

Dr. Joseph Hoffman
08.2001 - 02.2008

Certified Pharmacy Technician - Pharmacology

Walgreens

Associates Degree - Medicine

Maureen Cochran School of X-ray Tech

High School Diploma -

North Clayton High School

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