Shalane Coffey
Warner Robins,GA
Summary
Experienced manager skilled in directing and enhancing operations through effective employee motivational strategies and strict policy enforcement. Deep understanding of best practices, market trends, and regulatory requirements within the industry. Able to navigate complex operational landscapes with ease. Talented leader who approaches business planning and day-to-day problem-solving with an analytical mindset, ensuring optimal outcomes and sustained success.
Overview
20
20
years of professional experience
Work History
Realty Specialist (TERM)
Department of the Army-Department of Public Works
2022.09 - 2023.12
- Performed cradle-to-grave property and project management in Master Planning Division for Fort Bliss, TX.
- Used ArcGIS Pro mapping system to add improvements and new construction.
- Leased real property and commercial space to federal and outside agencies.
- Prepared military contracts to coordinate use of public lands with federal, state, and local agencies to ensure they comply with laws,
- Used GFEBS, Army's web-based financial management system, to standardize business processes and transactional input across organization,
Regional Property Manager
Eastgate Ridge Apartments/Deja View Properties
2013.10 - 2017.05
- Managed end-to-end property management functions including acquiring property, completing renovations, marketing property, leasing, financial management, and establishing and maintaining needed vendor relationships.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
- Boosted employee morale with coordination of team-building events, recognition programs, and staff celebrations.
Onsite Property Manager/Service Coordinator
Oakwood Worldwide
2007.01 - 2011.02
- Provided administrative expertise and extensive coordination of corporate housing for clients such as top-level executives, professional athletes, and students
- Managed relations with over 72 properties and served as onsite property manager for Oakwood San Francisco.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Executive Administrator
Royal Breeze Incorporated
2004.06 - 2006.10
- Performed day-to-day operations to maintain quality assurance, collections, and customer satisfaction
- Executed effective decisions by analyzing information and considering priorities
- Collaborated with contractors and customers to provide excellent service.
- Supported executive decision-making by conducting research, analyzing data, and providing insightful recommendations.
- Proactively identified opportunities for process improvements leading to increased operational efficiency.
- Maintained professional work environment by overseeing office space planning, equipment procurement, and facility management.
Education
Doctorate of Business Administration - Property Development
Liberty University
Lynchburg, VA08.2027
MBA -
Keller Graduate School of Management
Chicago, IL08.2021
Bachelor of Science - Technical Management
DeVry University
Newark, CA06.2020
Skills
- Property Management
- Budget Management
- Credit/Risk Analysis
- Project Management
- Business Administration
- Vendor Management
- Human Resources
- Regulations/Compliance
- Pre and Post Contract Management
- ROI Analysis
- Strategic Leadership
- Portfolio Management
- Teamwork and Collaboration
- Interpersonal Communication
- Negotiation Management
- Marketing Strategy Development
Timeline
Realty Specialist (TERM)
Department of the Army-Department of Public Works
2022.09 - 2023.12
Regional Property Manager
Eastgate Ridge Apartments/Deja View Properties
2013.10 - 2017.05
Onsite Property Manager/Service Coordinator
Oakwood Worldwide
2007.01 - 2011.02
Executive Administrator
Royal Breeze Incorporated
2004.06 - 2006.10
Doctorate of Business Administration - Property Development
Liberty University
MBA -
Keller Graduate School of Management
Bachelor of Science - Technical Management
DeVry University
ADDITIONAL EXPERIENCE
• Columbia Credit Services – Administrative Head
• Wachovia Mortgage Servicing – Foreclosure Specialist
• US Army – Training Room Administration Specialist
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