SHALANEY JULIAN
Pasco,WA
Summary
Experienced Office Management and Administration Professional, as well as Field Professional, experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
28
28
years of professional experience
Work History
Routing Specialist
Spring Green Lawn Care
2016.08 - Current
- Designed custom routes, ensuring timely arrival and top-notch service.
- Reduced service times with strategic route planning for multiple drivers.
- Developed contingency plans for unexpected traffic or weather conditions, maintaining efficient operations under challenging circumstances.
- Collaborated with drivers to troubleshoot routing issues, enhancing overall performance.
- Provided support to drivers experiencing difficulties with their assigned routes or GPS devices, promptly resolving issues as they arose.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Continuously updated existing routes based on feedback from drivers and customers alike, ensuring the most efficient and effective routes were in place.
Delivery Driver Peak Season
Fed Ex Ground
2016.10 - 2018.10
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Fostered positive working relationships with regular customers.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Filled out load paperwork and DOT-mandated log books.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Pesticide Applicator
Heritage Landscaping
2011.03 - 2016.08
- Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
- Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.
- Assisted in decision-making processes regarding pesticide selection, taking into account efficacy against target pests and potential environmental impacts.
- Maintained detailed records of pesticide applications, ensuring regulatory compliance and accurate tracking of treatments.
- Represented company professionally by dressing appropriately, being organized and arriving on time for every appointment.
- Stayed current on industry trends through continued education, attending workshops and conferences regularly.
- Maximized effectiveness of treatments with timely scheduling of applications based on weather conditions and pest life cycles.
Pesticide Applicator
Desertgreen
2010.03 - 2011.03
- Increased efficiency by optimizing application techniques, using equipment such as sprayers and spreaders.
- Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
- Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.
- Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
- Collaborated with clients to develop customized pest management plans, addressing individual needs and concerns.
- Maintained detailed records of pesticide applications, ensuring regulatory compliance and accurate tracking of treatments.
- Enhanced plant health by identifying and treating specific pest problems with targeted solutions.
- Represented company professionally by dressing appropriately, being organized and arriving on time for every appointment.
- Stayed current on industry trends through continued education, attending workshops and conferences regularly.
- Maximized effectiveness of treatments with timely scheduling of applications based on weather conditions and pest life cycles.
Pesticide Applicator
Trugreen Chemlawn
1999.03 - 2010.06
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Increased efficiency by optimizing application techniques, using equipment such as sprayers and spreaders.
- Ensured public safety by adhering to label instructions and restrictions during pesticide applications.
- Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
- Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.
- Contributed to a safe work environment by training new hires on proper handling techniques, storage procedures, and emergency response protocols.
- Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted in training new hires, sharing best practices for navigation, time management, and safety protocols.
Weed Specialist
Benton County Noxious Weed Board
1998.04 - 1998.10
- Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
- Assisted in decision-making processes regarding pesticide selection, taking into account efficacy against target pests and potential environmental impacts.
- Maintained detailed records of pesticide applications, ensuring regulatory compliance and accurate tracking of treatments.
- Assisted in the development of integrated pest management strategies, combining chemical control methods with other tactics.
- Collaborated with landowners for customized treatment plans, addressing specific needs and concerns.
- Enhanced vegetation management by applying herbicides to targeted areas.
- Evaluated sites before treatment to identify target plants and determine appropriate herbicides and application rates.
- Identification of noxious weeds
Human Resource Personnel
Simplot
1996.06 - 1998.02
- Facilitated open lines of communication between employees and management to address workplace issues effectively.
- Set up orientations and initial training for new employees.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Responded to employee inquiries regarding benefits and other HR topics.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created job descriptions on boards for vacant jobs.
- Updated and maintained employee attendance records.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Compiled employee records from individual departments to maintain central files.
- Gained extensive knowledge in data entry, analysis and reporting.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
Education
Graduate -
Columbia Burbank High School
Burbank, WA06.1994
Agricultural Chemical Maintenance -
Columbia Basin College
Pasco, WA06.2000
Agricultural Business Management -
Columbia Basin College
Pasco, WA06.2000
Agricultural Production -
Columbia Basin College
Pasco, WA06.2000
Skills
- Routing Software Mastery
- Route Management
- Route deliveries
- Database Maintenance
- Herbicide Application
- Customer Service
- Field Scouting
- Insect Lifecycle Knowledge
- Biological Control Methods
- Filing and data archiving
- Multi-line phone proficiency
- Office Administration
References
- George Talley 509-845-7325
- Jim Lyon 509-948-4787
- Andy McFadden 509-948-7050
Native Pollinator Gardening
I enjoy planning and creating gardens based on the needs of native pollinators, such as butterflies, moths, bees, etc.
Timeline
Delivery Driver Peak Season
Fed Ex Ground
2016.10 - 2018.10
Routing Specialist
Spring Green Lawn Care
2016.08 - Current
Pesticide Applicator
Heritage Landscaping
2011.03 - 2016.08
Pesticide Applicator
Desertgreen
2010.03 - 2011.03
Pesticide Applicator
Trugreen Chemlawn
1999.03 - 2010.06
Weed Specialist
Benton County Noxious Weed Board
1998.04 - 1998.10
Human Resource Personnel
Simplot
1996.06 - 1998.02
Graduate -
Columbia Burbank High School
Agricultural Chemical Maintenance -
Columbia Basin College
Agricultural Business Management -
Columbia Basin College
Agricultural Production -
Columbia Basin College
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