Shalaunda Santiful
Arlington,TX
Summary
Dynamic leader with extensive experience in management and quality assurance at Golding Farms. Proven track record in enhancing productivity and fostering team collaboration. Skilled in project management and data analysis, I excel in creating efficient systems that drive operational success while ensuring exceptional customer service.
Overview
20
20
years of professional experience
Work History
CEO OWNER
Passion To help LLC
Winston Salem, NC
01.2022 - Current
- Hired, trained, and mentored staff members to maximize productivity.
- Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Created reports detailing daily activities, task completion times, and any incidents that occurred during shift changes.
- Developed a system for tracking inventory of cleaning supplies and equipment.
- Serviced, cleaned and restocked restrooms.
- Disinfect door handles and light switches on a daily basis.
- Dusted and wiped furniture and fixtures.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Supervisor
Golding Farms
Winston-Salem, NC
04.2020 - 06.2024
- Oversaw daily operations and led a team of 20 employees at Golding Farms, ensuring high-quality standards, efficient production processes, and maintaining safety protocols while fostering a collaborative work environment.
- Enforced good manufacturing practices throughout the facility and ensured compliance with applicable regulations from local health departments and other regulatory agencies.
- Maintained records of sanitation activities, such as temperature logs and chemical usage levels.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Followed regulations to maintain proper storage of chemicals.
- Delegated work to personnel and checked performance against company guidelines.
- Conducted daily safety and sanitation inspections of all food production areas to ensure compliance with regulations.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Ensured all equipment was properly cleaned, sanitized, inspected, and stored according to company policies.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Periodically reviewed safety data sheets related to chemicals used in the facility's sanitizing process.
- Inspected incoming shipments of raw materials for signs of contamination or spoilage prior to acceptance into inventory.
Assembly Line Worker
Woodgrain Millwork Inc
Lexington, NC
01.2023 - 04.2023
- Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
- Used established assembly instructions to complete jobs.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
- Performed quality checks on products and documented discrepancies.
- Read and interpreted schematics, blueprints and assembly instructions to produce components.
- Ensured work areas were kept clean and organized at all times.
- Recognized defective material and reported issues to management.
- Stacked finished products onto pallets in preparation for shipment from the facility.
- Packed finished products and prepared for shipment.
- Loaded and unloaded parts into machines for processing.
- Boxed, labeled and moved items to keep production lines moving swiftly.
Janitor Custodian
Novant Health Kernersville Medical Center
Kernersville, NC
03.2020 - 04.2020
- Maintained a clean and safe hospital environment at Novant Health Kernersville Medical Center by diligently performing routine cleaning, disinfecting patient rooms and public areas, and managing waste disposal, adhering to strict health and safety protocols.
Locksmith Assistant
Morgan State University
Baltimore, MD
08.2014 - 01.2020
- Coordinated work schedules to provide comprehensive service coverage across multiple sites.
- Managed inventory audits and facilitated the return of delivered supplies to maintain operational efficiency.
- Uphold safety protocols, ensuring a secure workplace for a team responsible for servicing a broad network of locations.
Owner
Santiful's Helping Hands LLC
Baltimore, MD
01.2016 - 12.2019
- Formulated an annual operating budget, aligning financial resources with organizational goals.
- Initiated a Quality Assurance and Customer Satisfaction program, enhancing employee morale, and fostering a motivated work atmosphere.
- Delivered comprehensive staff training on safety standards and client-specific maintenance protocols, ensuring adherence to OSHA, and industry regulations.
Supervisor/Officer
Parole and Probation
Baltimore, MD
03.2010 - 04.2016
- Ensured a secure atmosphere for all office visitors and personnel.
- Delivered comprehensive training to new employees, facilitating their integration and competency development.
- Managed scheduling responsibilities for a team of 20, optimizing staff allocation and workflow efficiency.
Order Picker
Amazon
Baltimore, MD
09.2012 - 01.2013
- Followed established guidelines for picking orders accurately.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Used digital database to keep records of units and stock moved.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Used scanners to track parcel information, condition or receipt.
- Packed boxes and stock using organizational guidelines.
- Operated scanners, computers, and other equipment to track orders.
Co-Owner
TCJ's Janitorial Cleaning Services
Baltimore, MD
03.2005 - 04.2010
- Formulated and executed protocols for linen management to enhance infection control measures.
- Created an annual operating budget that aligns with organizational financial goals.
- Initiated a Quality Assurance and Customer Satisfaction program to improve employee engagement and client service excellence.
Activities Adult Day Care Center
Active Day of Baltimore
11.2005 - 06.2006
- Ensured a secure and sanitary space conducive to the well-being of seniors and individuals with disabilities
- Facilitated daily supportive activities tailored to enhance the lives of members with memory impairments and adults with disabilities
Education
High School - Business Management
Frederick Douglass High School
Skills
- Management
- Microsoft Office
- Proficient in Excel
- Project Management
- Critical thinking
- Policy and Procedure Development
- Community activities and affiliations
- Customer service
- Quality assurance
- Team leadership
- Data analysis
- Client relationship building
- Professionalism
Timeline
Assembly Line Worker
Woodgrain Millwork Inc
01.2023 - 04.2023
CEO OWNER
Passion To help LLC
01.2022 - Current
Supervisor
Golding Farms
04.2020 - 06.2024
Janitor Custodian
Novant Health Kernersville Medical Center
03.2020 - 04.2020
Owner
Santiful's Helping Hands LLC
01.2016 - 12.2019
Locksmith Assistant
Morgan State University
08.2014 - 01.2020
Order Picker
Amazon
09.2012 - 01.2013
Supervisor/Officer
Parole and Probation
03.2010 - 04.2016
Activities Adult Day Care Center
Active Day of Baltimore
11.2005 - 06.2006
Co-Owner
TCJ's Janitorial Cleaning Services
03.2005 - 04.2010
High School - Business Management
Frederick Douglass High School
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