SHALAWN MCGEE
Saginaw,MI
Summary
Dynamic Respite Mentor at American Personnel Services, adept at fostering self-esteem and resilience in mentees through tailored mentorship plans. Leveraged strong interpersonal communication and effective leadership to enhance personal growth, resulting in improved goal achievement and skill development. Committed to empowering youth and promoting positive relationships for lasting success.
Mentoring professional with proven track record in fostering growth and development among individuals. Expertly navigates challenging scenarios to provide insightful guidance and support. Known for strong collaboration and adaptability in dynamic environments, delivering consistent results through effective communication and goal-setting.
Professional with strong background in mentoring, skilled in guiding individuals towards personal and professional growth. Adept at fostering collaborative environments and adaptable to evolving needs. Expertise in communication, problem-solving, and leadership. Known for reliability and results-driven approach.
Caring Mentor bringing over 20 years years of experience in related roles. Passionate about working with special needs individuals to support development of life skills and abilities and help each develop to full potential. Friendly and personable professional willing to take on any challenge.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
RESPITE MENTOR
AMERICAN PERSONELL SERVICES
11.2005 - Current
- Guided mentees through personal and professional development pathways.
- Provided one-on-one coaching to encourage goal setting and accountability.
- Developed tailored mentorship plans based on individual needs and aspirations.
- Cultivated supportive environments for open communication and feedback.
- Evaluated progress of mentees, offering constructive insights for improvement.
- Implemented best practices in mentoring, promoting continuous learning and growth.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Continually assessed own mentoring performance, seeking feedback from peers and mentees to ensure ongoing personal and professional growth.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Regularly assessed progress and provided feedback to support continued development.
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
- Established feedback system for mentees, allowing for continuous improvement of mentoring process.
- Monitored mentee progress through regular assessments, ensuring alignment with their personal and professional objectives.
- Leveraged personal industry experience to provide mentees with context-specific advice and strategies for success.
- Organized networking events, connecting mentees with potential employers and expanding their professional network.
- Tailored mentoring strategies to suit diverse learning styles, enhancing effectiveness of mentorship program.
- Addressed and resolved mentee concerns in timely and empathetic manner, maintaining positive and supportive mentor-mentee relationship.
- Advocated for mentee goals and aspirations, empowering them to pursue ambitious career paths.
- Encouraged mentees to set challenging, yet achievable goals, guiding them through process of realizing their potential.
- Promoted culture of continuous learning and development, leading to higher retention rates among mentees.
- Boosted mentee confidence and skillset with personalized guidance and constructive feedback.
- Acted as liaison between mentees and industry professionals, enriching mentorship experience with real-world insights.
- Helped students develop organizational, time management and study skills.
- Provided resources to support students in achieving career goals.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Advised students on educational, career and social opportunities.
- Advocated for students to access available resources.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
APW/Public Assistance Eligibility Specialist
State of Michigan Department of Human Services
03.2003 - Current
- Evaluated eligibility for public assistance programs, ensuring compliance with state regulations.
- Conducted interviews and assessments to determine client needs and program suitability.
- Processed applications efficiently, maintaining accuracy throughout documentation review.
- Collaborated with community organizations to provide resources and support for clients.
- Established positive relationships with external stakeholders, including other government agencies and non-profit organizations, to facilitate collaboration and enhance service delivery outcomes for clients.
- Coordinated with other departments within the agency, such as child support enforcement and employment services, to address clients'' multifaceted needs holistically.
- Collaborated with community partners to identify additional resources for clients in need, resulting in more comprehensive support services.
- Maintained up-to-date knowledge of federal, state, and local regulations governing public assistance programs to ensure compliance in all aspects of service delivery.
- Conducted regular audits of ongoing cases to identify potential fraud or errors that may have impacted benefit determinations over time.
- Improved client satisfaction with timely and thorough communication regarding their cases, including updates on application status.
- Enhanced program integrity by diligently verifying the accuracy of client information through various databases and third-party sources.
- Reduced processing time for applications by consistently meeting deadlines and prioritizing tasks effectively.
- Contributed to department goals by participating in continuous improvement initiatives aimed at optimizing service delivery methods.
- Managed caseloads efficiently while maintaining high-quality standards in decision-making processes throughout every stage of application review.
- Maintained a comprehensive working knowledge of all available resources within the community to provide accurate referrals for clients seeking additional support.
- Ensured data privacy compliance by adhering to strict confidentiality protocols when handling sensitive client information.
- Provided excellent customer service by addressing client inquiries professionally and compassionately, fostering trust between clients and the agency.
- Streamlined the eligibility determination process by implementing case management best practices and accurate documentation.
- Resolved discrepancies with client applications to verify eligibility.
- Assisted clients with accurate eligibility form, application and document completion.
- Interviewed applicants and explained scope of different available benefits.
- Communicated with people from various cultures and backgrounds on application process.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Built relationships with diverse stakeholders to achieve successful program implementation.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated communication between clients and other service providers.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Coordinated with local government to provide resources to clients.
- Collaborated with various stakeholders to promote social services.
- Administered and tracked client service payments.
Education
Associate of Arts - Criminal Justice
DELTA COLLEGE
UNIVERSITY CENTER, MI05-2005
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Positive reinforcement
- Role modeling
- Goal setting
- Self-awareness
- Skill development
- Behavior improvements
- Stress management
- Scheduling
- Goal planning
- Progress monitoring
- Empathetic approach
- Direct supervision
- Group and individual instruction
- Interpersonal communication
- Enrichment activities
- Client scheduling
- Life skills development
- Daily living support
- Crisis intervention techniques
- Individual tutoring
- Activity planning
- Support services
- Emotional support
- Family interaction
- Behavioral disorders
- Case notes
- Group and individual meetings
- Behavior intervention plans
- Behavioral management
- Daily living assistance
- Social integration
- Self-esteem building
- Decision-making support
- Conflict resolution
- Motivational techniques
- Youth relationship building
- Activity planning skills
- Coping skill teaching
- Problem-solving guidance
- Trust-building strategies
- Problem-solving
- Decision-making
- Relationship development
Certification
Saginaw Community Mental Health Training - 20+
First Aide & CPR Trained 20+
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RESPITE MENTOR
AMERICAN PERSONELL SERVICES
11.2005 - Current
APW/Public Assistance Eligibility Specialist
State of Michigan Department of Human Services
03.2003 - Current
Associate of Arts - Criminal Justice
DELTA COLLEGE