Shalaya Marbley
Riverside,CA
Summary
Dedicated professional with extensive experience at the County of Riverside, excelling in emotional support and data entry. Proven track record in enhancing therapeutic alliances, streamlining office efficiency, and ensuring client safety. Demonstrates a unique blend of empathy and organizational skills, significantly improving client well-being and administrative operations.
Overview
26
26
years of professional experience
Work History
Office Assistant
County of Riverside
03.1998 - 06.2016
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Behavioral Health Specialist
County of Riverside
06.2016 - 12.2021
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
IHSS Care Provider
County of Riverside
01.2022 - 03.2024
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Conducted regular assessments of client health status, identifying potential issues early on for prompt intervention.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
Education
General Education -
J. W. North
Riverside, CA06.1993
Skills
- Emotional support
- Physical mobility support
- Behavior intervention
- Positive reinforcement
- Data entry
- Customer service
Timeline
IHSS Care Provider
County of Riverside
01.2022 - 03.2024
Behavioral Health Specialist
County of Riverside
06.2016 - 12.2021
Office Assistant
County of Riverside
03.1998 - 06.2016
General Education -
J. W. North
Similar Profiles
Eydie ChavarriaEydie Chavarria
Elections Assistant at County of RiversideElections Assistant at County of Riverside
EDGAR BELTRANEDGAR BELTRAN
Social Services Practitioner at County of RiversideSocial Services Practitioner at County of Riverside
Vannys FisherVannys Fisher
Eligibility Technician III/Assistant Manager at County of RiversideEligibility Technician III/Assistant Manager at County of Riverside
JENNIFER DOMINGUEZJENNIFER DOMINGUEZ
Office Assistant III at County of RiversideOffice Assistant III at County of Riverside
Gael MoralesGael Morales
Drum Line Instructor at Southwest High SchoolDrum Line Instructor at Southwest High School