Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shalaya Suggs

Durham,NC

Summary

Dedicated healthcare professional with experience at Duke University Hospital, excelling in patient transport and safety. Proven skills in high-level disinfection and customer service, ensuring patient comfort and confidentiality. Adept at collaborating with medical teams to enhance care delivery and streamline operations, contributing to improved patient experiences.

Overview

6
6
years of professional experience

Work History

Patient Transporter

Duke University Hospital
Durham, NC
03.2025 - Current
  • Transported patients safely to and from various departments within the hospital.
  • Assisted nursing staff with patient needs during transport, ensuring comfort and care.
  • Maintained cleanliness and organization of transport equipment and areas.
  • Communicated effectively with medical personnel regarding patient conditions during transfers.

Non-Certified Sterile Processing Technician

UNC Chapel Hill Hospital
Chapel Hill, NC
03.2023 - 2025
  • Collaborated with healthcare teams to prioritize and deliver essential sterile products timely for surgeries.
  • Cleaned and disinfected scope trays and equipment
  • Stocked and rotated sterile supplies and case carts to the OR.
  • Maintained accurate records, and monitoring sterilization cycles and quality control, ensuring compliance.

Patient Service Associate

WakeMed Raleigh Campus
Raleigh, NC
05.2020 - 04.2022
  • Assisted patients with scheduling appointments and managing healthcare
  • Communicated effectively with medical staff to coordinate patient care.
  • Performed patient confidentiality while handling and updating insurance of a patient
  • Gathered necessary documentation to support proper handling of inquiries and complaints

Education

High School Diploma -

Hillside High School
Durham, NC
06.2022

Skills

  • High-level disinfection
  • Instrument sterilization
  • Patient confidentiality
  • Appointment scheduling

Timeline

Patient Transporter

Duke University Hospital
03.2025 - Current

Non-Certified Sterile Processing Technician

UNC Chapel Hill Hospital
03.2023 - 2025

Patient Service Associate

WakeMed Raleigh Campus
05.2020 - 04.2022

High School Diploma -

Hillside High School
Shalaya Suggs