Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shalee Sowers

Moore

Summary

Pharmacy technician with proven track record in medication preparation, customer interaction, and inventory management. Great with collaboration within healthcare teams and adaptability to meet changing needs. Expertise in prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care. Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
11.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed medication inventory, ensuring availability of all necessary drugs.

Customer Service Associate

Walgreens
02.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Bridge Creek High School
Blanchard, OK
05-2022

Skills

  • Problem-solving skills

  • Team collaboration

  • Confidentiality and HIPAA

  • Workflow optimization

  • Drug safety

  • Ordering and stocking medications

  • Customer service

  • Data entry

  • Certified pharmacy technician (cpht)

Certification

  • CPhT - Certified Pharmacy Technician
  • Phlebotomy Certificate

Timeline

Pharmacy Technician

Walgreens
11.2022 - Current

Customer Service Associate

Walgreens
02.2022 - 11.2022

High School Diploma -

Bridge Creek High School

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