Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shalee Watson

Midway

Summary

Experienced in managing front desk operations, delivering exceptional customer service, and handling various administrative tasks. Strong organizing skills and multitasking. I have a deep understanding of effective communication techniques, answering phone calls, Scheduling appointments, and receiving payments.

Overview

4
4
years of professional experience

Work History

Office Assistant

Ace Environmental
01.2024 - Current
  • Manages filing system, enters data, completes invoices and other clerical tasks.
  • Promptly addressing inquiries via phone and emails.
  • Manages filing system, entered data and completed other clerical tasks.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Front Office Assistant

Elite Auctions LLC.
04.2023 - Current
  • Answer and manage incoming and outgoing calls answering questions and record accurate messages for the boss.
  • Greet visitors and customers upon arrival, offering assistance, and answering questions.
  • Process payments via debit and credit card, checks, and cash.
  • Resolve customer problems and complaints.
  • Creat engaging content to keep social media channels updated and on brand.

Cosmetologist

Salon ADK
08.2021 - 01.2024
  • Booked appointments, answered phones, greeted clients, and handled payments.
  • Kept work areas, tools, and equipment clean and properly sanitized.
  • Enhanced client satisfaction by providing personalized cosmetology services.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Stayed current on techniques by attending workshops, trade shows, and continuing education courses.
  • Boosted social media engagement with creative content strategies and timely updates.

Education

Trade School - Cosmetology

Manuel And Theresa's School of Hair Design
Victoria, Bryan
06-2021

Skills

  • Customer service
  • Problem-solving skills
  • Financial reporting
  • File organization
  • Listening skills
  • Billing and invoicing

Timeline

Office Assistant

Ace Environmental
01.2024 - Current

Front Office Assistant

Elite Auctions LLC.
04.2023 - Current

Cosmetologist

Salon ADK
08.2021 - 01.2024

Trade School - Cosmetology

Manuel And Theresa's School of Hair Design

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Shalee Watson