Shaleek Griem
Brooklyn,NY
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Bellman
Dream Downtown Hotel
New York , NY
2021.09 - Current
- Greeted guests upon arrival and assisted with luggage.
- Answered inquiries regarding hotel services, facilities, events, and hours of operation.
- Maintained a neat appearance of the lobby area at all times.
- Delivered messages from front desk staff to guests throughout the day.
- Provided concierge services such as making restaurant reservations or providing transportation arrangements for guests when requested.
- Stored luggage for arriving and departing guests in accordance with established safety standards.
- Provided directions and information about the hotel, local attractions, and available services.
- Assisted guests with check-in procedures and provided them with keys to their rooms.
- Transported guests' luggage to their room or other designated areas within the hotel premises.
Sales Associate
Walgreens
Brooklyn , NY
2018.02 - 2021.09
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
Cashier
Dollar Tree
Brooklyn , NY
2014.12 - 2018.01
- Manager in training: such duties involve opening and closing the registers, approving overrides, assisting in the training of new cashiers, monitoring cash limits, making supervisory decisions, scheduling lunch breaks, and ensuring quality customer service
- Monitored receiving, check-in, and stocking of merchandise to verify accuracy
- Assisted store manager in merchandising and store layout to feature new items and best sellers
- Built special sales displays and maintained existing shelves
- Operated POS System Register
- Cash handling, customer service, balance drawer, petty cash, and place orders for inventory
- Supervised other employees and provided on-the-job training
- Maintain thorough knowledge of store merchandise to provide helpful advice to customers
- Responded to customer needs providing product information aisle locations back stock checks and price verifications
- Unloaded two daily trucks for grocery dairy frozen bakery and other relevant departments and more frequent trucks during holiday seasons
- Managed the flow of approximately 44000 items organizing back stock areas preparing products for stocking shelves and rotating it through by date
- Store maintenance, completing opening and/or closing store routine which involved cleaning store and keeping logs to make sure everything was to code.
Houseman
Fairfield Inn
Wilkes-Barre , PA
2012.06 - 2014.04
- Greeted guest to the hotel and help them with check-in process
- Maintained the entry and the seating areas
- Providing information regarding the hotel, activities and city attractions
- Helped the HSKP managers with linen, cleaning supplies, and guest supply inventory on monthly basis.
Cashier
Turkey Hill
Wilkes-Barre , PA
2011.01 - 2012.06
- Advised customers on purchases, provided exceptional customer service and support
- Maintained thorough knowledge of store merchandise to provide helpful advice to customers
- Responsible for back up inventory ordering and shelf stocking
- Operated POS System Register
- Process merchandise returns and exchanges, Issue receipts, refunds, credits, or change due to customers
- Counted, verified, and reconciled daily sales which reduced losses significantly
- Managed deposits
- Balanced accounts receivable checks
- Recorded received transactions
- Maintained electronic remit programs
- Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Sales Representative
Intercity Marketing
Charlotte , NC
2007.01 - 2010.05
- Developed marketing campaigns that increased visibility within the community
- Designing and introducing strategic initiatives
- Created, produced and managed all marketing initiatives including viral, guerilla, and direct
- Spearheaded business development initiatives, which significantly expanded customer base
- Demonstrated attention to detail and ability to work in a self-directed manner
- Generated significant response at promotional booths.
Sales Representative
Bordure Grocery
Brooklyn , NY
2005.02 - 2006.08
- Managed flow of grocery store's stock of 37,000 items including unloading trucks organizing products for shelving and verifying bar codes and prices
- Maintained cleanliness organization and functionality of stocked shelves
- Responded to customer needs providing product information aisle locations back stock checks and price verifications daily
- Unloaded two daily trucks for grocery dairy frozen bakery and other relevant departments and more frequent trucks during holiday seasons
- Built special sales displays and maintained existing shelves.
Education
High School Diploma -
Bushwick High School
06.2005
Skills
- Basic housekeeping duties
- Luggage deliveries
- Guest Flow
- Room deliveries
- Suitcase storage
- Guest Services
- Heavy Lifting
- Professional Appearance
References
Anthony Powell, Sergeant, MTA Bridges and Tunnels, 212-203-6857 Earlene Powell, Capital Painting Supervisor, NYC DOT, 646-228-0250 Jessica Colon, 347-340-2185 JOSE 347 988-2763
References
References available upon request.
Timeline
Bellman
Dream Downtown Hotel
2021.09 - Current
Sales Associate
Walgreens
2018.02 - 2021.09
Cashier
Dollar Tree
2014.12 - 2018.01
Houseman
Fairfield Inn
2012.06 - 2014.04
Cashier
Turkey Hill
2011.01 - 2012.06
Sales Representative
Intercity Marketing
2007.01 - 2010.05
Sales Representative
Bordure Grocery
2005.02 - 2006.08
High School Diploma -
Bushwick High School
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