SHALEENA PRESCOD
Brooklyn,Ny
Summary
Retail professional known for delivering top-tier personal shopping experiences. Proven ability to understand customer preferences and provide tailored recommendations that enhance client satisfaction. Recognized for team collaboration and adaptability, ensuring seamless service in dynamic retail environments.
Overview
17
17
years of professional experience
Work History
Loader and Unloader
United Parcel Service, UPS
11.2019 - Current
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
Poll Worker
Board of Elections
09.2016 - 03.2022
- Facilitated timely closure of polling stations at day''s end by reconciling votes quickly and accurately while maintaining proper documentation.
- Monitored candidates and members of public for compliance with security, campaign and other procedures.
- Collaborated closely with local authorities to ensure security measures were implemented properly at polling locations throughout Election Day.
- Upheld election integrity by verifying voter eligibility according to established guidelines.
- Ensured smooth polling station operations by setting up equipment and organizing materials in a timely manner.
Retail Sales Associate
Abercrombie & Fitch
05.2018 - 05.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers by 30%.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Driver Helper
United Parcel Service
11.2017 - 02.2018
- Lifted and carried packages weighing up to 50 pounds.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Demonstrated professional conduct at all times when interacting with customers during pickups or dropoffs.
- . Consistently followed established guidelines regarding package handling practices to minimize risk of damage or loss.
- Reported package damage or delivery issues to driver for swift resolution.
Office Assistant Intern
Consulate General Of Trinidad & Tabago
07.2015 - 11.2015
- Completed clerical tasks such as filing, copying, and distributing mail.
- Supported program assistant and 10 staff members in administrative activities, documentation, and data management.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Developed correspondence letters, memos, and emails.
- Answered incoming phone calls and transferred to staff members or provided requested information.
Babysitter
Self Employed Services
02.2012 - 01.2013
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Volunteer
AIDS Walk
05.2008 - 05.2010
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Promoted environmental awareness with educational workshops and hands-on activities.
Education
Kingsborough Community College - Criminal Justice
Kingsborough Community College
New York, NY03.2022
High School Diploma -
Acorn Community H.S.
Brooklyn, NY02.2011
Skills
- Sorting and labeling
- Shipment processing
- Retail store operations
- Customer service
- Work ethic and integrity
- Patience and empathy
- Quick learner
Timeline
Loader and Unloader
United Parcel Service, UPS
11.2019 - Current
Retail Sales Associate
Abercrombie & Fitch
05.2018 - 05.2019
Driver Helper
United Parcel Service
11.2017 - 02.2018
Poll Worker
Board of Elections
09.2016 - 03.2022
Office Assistant Intern
Consulate General Of Trinidad & Tabago
07.2015 - 11.2015
Babysitter
Self Employed Services
02.2012 - 01.2013
Volunteer
AIDS Walk
05.2008 - 05.2010
Kingsborough Community College - Criminal Justice
Kingsborough Community College
High School Diploma -
Acorn Community H.S.
Accomplishments
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time offWork from home option401k matchPaid sick leaveStock Options / Equity / Profit SharingHealthcare benefitsPersonal development programsTeam Building / Company Retreats4-day work weekCompany CultureQuote
I have a theory and I really believe it. I think your worst weakness can become your greatest single strength.
Barbara Corcoran
Languages
English
Interests
Reading
Learning new things
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