Shaleidde Estrada
Davenport
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Thrives under pressure and consistently earns high marks for work quality and speed. Passionate about continuous learning and professional development. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Osceola Heritage Park
Pro Solutions Group
Kissimmee
11.2024 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Coordinated with vendors to ensure timely delivery of materials needed for events.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Managed registration process for attendees, including collecting payments where applicable.
- Resolved any customer complaints or concerns received during an event in a professional manner.
Sales Associate
M&E Essence
Kissimmee
05.2023 - 12.2023
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interest and needs.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Florida Virtual School
05-2026
Skills
- Customer service
- Event coordination
- Sales reporting
- Inventory management
- Payment Processing
- Product Restocking
- Credit and cash transactions
- Merchandising proficiency
- Point of Sale Operation
- Team collaboration
- Communication skills
- Conflict resolution
- Dependable and responsible
- Friendly, Positive Attitude
- Fluent in Spanish & English
Timeline
Osceola Heritage Park
Pro Solutions Group
11.2024 - Current
Sales Associate
M&E Essence
05.2023 - 12.2023
High School Diploma -
Florida Virtual School