Shalese Hayes
Greenville,SC
Summary
Driven and meticulous professional with a proven track record at FedEx, enhancing package handling efficiency and safety. Skilled in dental radiography and sterilization techniques, coupled with exceptional organizational abilities and a commitment to maintaining high safety standards. Demonstrates expertise in office administration and customer service, significantly improving operational flow and patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
06.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Dental Assistant
Ashby Park Pediatric Dentistry
02.2023 - 01.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Office Assistant
Harrisonburg Family Practice
03.2020 - 12.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
High School Diploma - General
East Rockingham High School
Elkton, VA06.2017
Dental Assistant Certification - Dental Assisting
Massanutten Technical Center
Harrisonburg, VA05.2017
Skills
- Dental impressions
- Dental Radiography
- Equipment Sterilization
- Treatment room setup
- Sterilization techniques
- Appointment Scheduling
- X-Ray Processing
- Professionalism and Etiquette
- Dental terminology knowledge
- HIPAA Compliance Understanding
- Patient Scheduling
- Instrument Sterilization Techniques
- Oral hygiene education
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Office Administration
- Prioritizing Work
- Mail handling
Certification
Dental Assistant
CPR/First Aid
Radiology
Timeline
Package Handler
FedEx
06.2024 - Current
Dental Assistant
Ashby Park Pediatric Dentistry
02.2023 - 01.2024
Office Assistant
Harrisonburg Family Practice
03.2020 - 12.2022
High School Diploma - General
East Rockingham High School
Dental Assistant Certification - Dental Assisting
Massanutten Technical Center
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