Shaley Brewer
Midland,TX
Summary
Quick learner & proficient in basic computer knowledge. 6+ years of cash handling experience along with 13+ years of customer service experience.
Overview
15
15
years of professional experience
Work History
Housekeeping & Laundry Aid
Ashton Medical Lodge
05.2023 - Current
- Replaced toilet tissue and other bathroom amenities such as paper towels, and soap.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and resupplying housekeeping closets.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Rotated linens in storerooms and replenished when supplies ran low.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Sanitized all resident rooms and common areas by wiping surfaces and high contact areas, and swept and mopped floors.
Maintenance Tech
Cactus Wellhead
06.2022 - 03.2023
- Prepare equipment for service techs to pickup and take out to jobs in the field.
- Pull pick sheets (work orders) and ensure correct equipment and correct amounts were pulled, assembled & ready for pick up.
- Drove forklift to load & unload pallets of equipment & generators from pickup trucks & trailers.
- Drove forklift to put away equipment & generators on shelving & return to inventory.
- Stocked necessary supplies for service techs and other shop employees.
- Processed return and outgoing pick sheets and filed properly.
Floor Tech
Ashton Medical Lodge
03.2021 - 06.2022
- Assist maintenance with daily repairs such as repair or replace toilets, replace PTAC units, repair and/or replace residents beds, etc.
- Maintain cleanliness of carpets throughout the facility.
- Assist with stocking supplies for housekeeping.
- Daily trash pickup throughout facility, inside & out.
- Assisted other departments when short handed.
- Cleaned outside windows & powerwashed parking lot & outdoor common areas.
Front Desk/ Night Auditor
Fairfield Inn & Suites
06.2016 - 11.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Assist breakfast worker with setup of early riser breakfast.
- Process night audit paperwork.
- Balance cash drawer & maintain balanced drawer throughout my shift.
- Program room keys for guests.
- Assist maintenance with basic tasks such as repairing clogged toilets, programming PTAC units, & resetting room locks with door programmer.
- Resolved guest issues that were brought to my attention.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Teller
Pioneer Bank
05.2009 - 06.2014
- Maintained a balanced cash drawer daily.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed any customer transactions such as, deposits, withdrawals, cashiers checks, printing statements, processing disputes, etc.
- Scanned daily paperwork for corporate to file & process.
- Cashed in large amounts of coins for customers.
- Processed customer transactions through the lobby & the drive through.
- Assisted with opening new customer accounts.
Service Advisor
Carlsbad Chevrolet
07.2011 - 11.2011
- Processed work orders for mechanics to look over and address customer complaints & concerns.
- Assigned work order to available mechanics.
- Addressed customer concerns & wrote work orders.
- Performed basic tasks such as, windshield wiper replacement, use code reader to decipher codes put out by vehicle computer, assist with oil changes when oil change department was short handed, check tire pressures & fill if needed, etc.
- Upsale new products or services.
- Top selling sales advisor in all of Krumland Auto Group for 3 months in a row.
Education
Associates - General Studies
NMSU-C
Carlsbad, NM05-2018
Skills
- Forklift certified until 6/13/25
- 63 WPM typing speed
- 10- key proficient
- Strong customer service skills
Timeline
Housekeeping & Laundry Aid
Ashton Medical Lodge
05.2023 - Current
Maintenance Tech
Cactus Wellhead
06.2022 - 03.2023
Floor Tech
Ashton Medical Lodge
03.2021 - 06.2022
Front Desk/ Night Auditor
Fairfield Inn & Suites
06.2016 - 11.2018
Service Advisor
Carlsbad Chevrolet
07.2011 - 11.2011
Teller
Pioneer Bank
05.2009 - 06.2014
Associates - General Studies
NMSU-C
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