Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Hi, I’m
SHALIA BUDD
Ijamsville,MD
Summary
Overview
16
years of professional experience
Work History
Teya Enterprises LLC
General Clerk II
11.2023 - Current
Job overview
- Submit & maintain daily attendance reports via MS Excel
- Track PE's (Performance Evaluations) via MS Excel and submit to Captain for approval
- Attend admin meetings weekly via Teams
- Scheduled meetings with internal and external customers via Teams
- Maintain Janitorial Log and Activity Security Checklist for completion and proper signatures.
Internal Services Department
Senior Secretary III
08.2022 - 06.2023
Job overview
- Secretary to the Administrative Manager XIII (AM) and the Maintenance & Operations Division
- Maintained AM's calendar by scheduling meetings, editing, adding, and deleting events daily
- Scheduled meetings with internal and external customers via Teams
- Prepared and proofread outgoing correspondence, e.g.: agendas, and emails
- Initiated onboarding paperwork for incoming employees thru eHR
- Served as liaison between the AM and other departments, agencies, and jurisdictions
- Reviewed material being submitted for AM's attention to ascertain that all relevant data, files, signatures, etc., are included.
Department of Human Resources
Senior Secretary III
09.2021 - 08.2022
Job overview
- Secretary to the Senior Human Resources Manager (SHRM) and the OHLM Division
- Maintained SHRM's calendar by scheduling meetings, editing, adding, and deleting events daily
- Scheduled meetings with internal and external customers via Teams
- Prepared and proofread outgoing correspondence, e.g.: memos, agendas, policies & procedures, bulletins, and emails
- Served as liaison between the SHRM and other departments, agencies, and jurisdictions
- Reviewed material being submitted for SHRM's attention to ascertain that all relevant data, files, signatures, etc., are included.
Registrar-Recorder/County Clerk
Senior Secretary II
05.2019 - 09.2021
Job overview
- Secretary for the HR Division and to the Departmental Human Resources Manager II (DHRM II)
- Maintained DHRM's calendar by adding, editing, and deleting events and meetings daily
- Screened in-person and telephone inquiries
- Served as a liaison between DHRM and office staff, transmitting messages, orders, and requests, both written and verbal
- Prepared and proofread inter-office memos, emails, agendas, and bulletins
- Created and submitted Requisition (RQN) Orders in the Procurement system for various office supplies, ergo equipment, membership services and membership renewals
- Coordinated the scheduling of meetings in one of the Headquarters conference rooms
- Reviewed and prepared reports and other documents requiring DHRM's signature of approval
- Served as liaison between the DHRM and other departments, agencies, and jurisdictions
- Reviewed material being submitted for DHRM's attention to ascertain that all relevant data, files, signatures, etc., were included.
Internal Services Department
Secretary III
12.2018 - 05.2019
Job overview
- Screened inquiries and telephone calls
- Made appointments and meetings for the supervisor
- Served as a liaison between supervisor and office staff, other departments, and agencies
- Prepared and proofread inter-office emails, notices, and memoranda
- Gathered data for assignments and reports on Excel spreadsheets
- Verified that all relevant information is included in the material being submitted to the supervisor.
Department of Public Social Services
Secretary II
11.2017 - 12.2018
Job overview
- Secretary to the HSA I Deputy District Director (DDD) of Customer Service Center II & maintained DDD's calendar scheduling by: adding, editing, and deleting events and meetings on a daily basis
- Screened in-person and telephone inquiries
- Served as a liaison between DDD and office staff
- Prepared inter-office memos, emails, agendas, and bulletins
- Coordinated the scheduling of meetings in one of the conference rooms
- Reviewed and prepared reports and other documents requiring DDD signature of approval
- Gathered data and maintained completion status reports for Performance Evaluations and Work Assignments
- Maintained Daily Departmental Absence Reports for all supervisors
- Created and maintained a filing system for self and DDD.
Department of Public Social Services
Eligibility Worker II
12.2016 - 11.2017
Job overview
- Conducted interviews with participants using financial and eligibility information to determine their eligibility for the CalFresh and Medi-Cal programs
- Contacted participants to resolve any discrepancies with the information they provided
- Prepared necessary forms (i.e
- PA6078 and PA6079) to enter/correct participants' financial and personal information into LRS and MEDS computer systems
- Contacted participants or their authorized representatives to resolve any inquires they may have regarding their pending Medi-Cal case
- Documented all transactions made to a case on the journal comments screen in the LRS system
- Made copies of verification documents and scanned them into the LRS system
- Performed ex-parte reviews to verify the participants' financial and eligibility information via the MEDS system as well as previously submitted documentation
- Received 8 Positive Comment Cards from participants for providing excellent customer service.
MedXM
Customer Service Representative
07.2016 - 11.2016
Job overview
- Made outbound phone calls on a multi-line system to patients from various healthcare plans
- Scheduled in-home wellness visits with patients based on availability in their area
- Used Microsoft Excel to document all in-home wellness visits made and completed.
Macy's
Beauty Consultant (Flex Team)
09.2015 - 02.2016
Job overview
- Sold and applied makeup from various brands
- Sold both men's and women's fragrances.
Department of Public Social Services
Eligibility Worker I & II
02.2008 - 08.2015
Job overview
- Clients were interviewed at intake and annually to assess and reassess their eligibility for various public assistance programs.
- Organized and maintained assigned cases, both pending and approved, for various public assistance programs.
- Computed income by using stable factors along with gross and net income amounts to determine eligibility for public assistance programs
- Prepared forms before, during, and after the intake and re-determination process to complete the case
- Compiled cases for approval by inputting comprehensive client information, encompassing schools, vehicles, bank accounts, earned and unearned income, immunization records, as well as rent and utility expenses.
Education
Artesia High SchoolLakewood, CA
High School Diploma from General Education
06-1997
University Overview
Skills
- Types 60-65 WPM
- Proficient in all Microsoft Office/Suite and photo editing applications
- Calendar Management
- Spreadsheet Management
- Scheduling appointments
- Meeting Coordination
- Proofreading documents
- Document Scanning
- File Organization
- Outstanding communication, interpersonal, organizational, and presentation abilities
Affiliations
Affiliations
- Previous member of the prestigious Los Angeles County Secretarial Council. Attended various events that provided me with opportunities for an exchange of information, experiences, and views among County secretaries.
- Previous member of the prestigious Los Angeles County African American Employees Association.
Timeline
General Clerk II
Teya Enterprises LLC
11.2023 - Current
Senior Secretary III
Internal Services Department
08.2022 - 06.2023
Senior Secretary III
Department of Human Resources
09.2021 - 08.2022
Senior Secretary II
Registrar-Recorder/County Clerk
05.2019 - 09.2021
Secretary III
Internal Services Department
12.2018 - 05.2019
Secretary II
Department of Public Social Services
11.2017 - 12.2018
Eligibility Worker II
Department of Public Social Services
12.2016 - 11.2017
Customer Service Representative
MedXM
07.2016 - 11.2016
Beauty Consultant (Flex Team)
Macy's
09.2015 - 02.2016
Eligibility Worker I & II
Department of Public Social Services
02.2008 - 08.2015
Artesia High School
High School Diploma from General Education
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