Summary
Overview
Work History
Education
Skills
Timeline
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Shaliece Mcalpin

Fort Washington,MD

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Owner, Hairstylist

Mane Luxury, LLC
05.2018 - Current
  • Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
  • Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implement marketing strategies to increase brand awareness and attract new customers.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Revitalized the salon''s social media presence by curating engaging content showcasing the my work, resulting in increased online bookings and brand visibility.

Senior Hairstylist

J.Bene Salon & Spa
03.2013 - 03.2018
  • Perform all client consultations to determine client's desired needs
  • Educate clients of proper hair products that would best suit their particular hair needs
  • Keep meticulous track of all appointments for fellow colleagues and myself
  • Maintain excellent rapport with existing cliental as well as build an excellent following of loyal and satisfied customers
  • Attend networking events and recruiting functions; speak to possible candidates about potential career opportunities as well as network with other companies to establish client relationships.

Administrative Assistant

Kazi Investment Group
03.2013 - 01.2014
  • Provided administrative support to the Vice President of Defense and three direct reports
  • Organized the details of special projects, travel arrangements and corporate itineraries
  • Ensured information flow to team members (e-mails, scheduled staff meetings, weekly reports, and face-to-face meetings)
  • Prepared and process monthly expense reports; obtain approval for payment / reimbursement to corporate credit card
  • Managed meeting arrangements, reservations, catering service, projector set-up

Executive Assistant

Raytheon Company
08.2008 - 12.2012
  • Provided administrative support to the Director of the Air and Missile Defense Organization and his staff
  • Managed calendars, schedule meetings, arrange conference calls, and kept team members prepared for all appointments
  • Ensured information flow to team members
  • Managed meeting arrangements and cross coordinated with other administrative personnel for conference room reservations, catering service, projector set-up
  • Prepared visit authorizations for various customer facilities
  • Coordinated conference registration and travel arrangements/accommodations with Travel Office
  • Prepared and submit expense reports; obtain approval for payment / reimbursement to corporate credit card
  • Prepared and submit check requests to accounts payable
  • Answering phones for the Director and team and ensuring coverage at all times

Education

Graham Webb Academy of Hair
Arlington, Virginia
08.2004

Skills

  • Customer Relations
  • Marketing
  • Financial Management
  • Client Service
  • Quality Assurance
  • Calendar Management
  • Problem-solving aptitude
  • Attention to Detail

Timeline

Owner, Hairstylist

Mane Luxury, LLC
05.2018 - Current

Senior Hairstylist

J.Bene Salon & Spa
03.2013 - 03.2018

Administrative Assistant

Kazi Investment Group
03.2013 - 01.2014

Executive Assistant

Raytheon Company
08.2008 - 12.2012

Graham Webb Academy of Hair

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Shaliece Mcalpin