Shalie Kay Whittingslow
Summary
Professional with strong background in food service management. Skilled in optimizing operations, enhancing customer satisfaction, and maintaining high standards of quality and safety. Strong focus on team collaboration and adaptability to changing needs. Proven ability to lead teams, manage inventory, and ensure efficient service delivery. Reliable and results-driven with passion for achieving organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Environmental Safety and Production Manager
Aramark at Winston Salem State University
04.2025 - Current
- Assists in identifying workplace hazards through safety audits and inspections.
- Conduct training sessions on safety protocols for staff compliance.
- Monitor compliance with local, state, and federal regulations regarding workplace and food handling safety.
- Provide leadership during incident investigations, identifying root causes and implementing corrective actions to prevent future occurrences.
- Oversee kitchen operations, ensuring adherence to planned menus, food safety standards and quality control.
- Responsible for placing all product orders, manage regular inventory audits,
- Develops kitchen staff through training, disciplinary action, and performance reviews.
Food Service Director
Aramark at Carolina University
01.2020 - 04.2025
- Coordinated all daily operations related to dining services consistently, maintaining workflow during peak service hours.
- Developed menus that align with dietary guidelines and customer preferences.
- Placed all product orders while managing inventory levels to ensure availability of food supplies while minimizing waste.
- Trained staff on food safety protocols and best practices in food preparation.
- Evaluated vendor performance to ensure quality and reliability of food products supplied.
- Oversaw compliance with health regulations, ensuring safe and sanitary conditions in the kitchen.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Conducted regular performance evaluations for food service employees, promoting professional growth and development opportunities.
Retail Manager
Aramark at Salem College
09.2012 - 01.2020
- Led daily store operations, ensuring optimal customer service and efficient workflow.
- Trained and mentored team members, enhancing their performance and product knowledge.
- Implemented inventory management systems, reducing stock discrepancies and improving order accuracy.
- Developed sales strategies that increased overall store revenue and customer retention rates.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for maximum impact.
- Managed staff scheduling, optimizing labor costs while meeting customer demand during peak hours.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Education
High School Diploma -
RJ Reynolds High School
Winston-Salem, NCSkills
- Food safety compliance
- Scheduling
- Staff leadership
- Teamwork and collaboration
- Menu development
- Ordering and inventory management
- Facility management
- Process improvements
- Cost Control
- Business acumen
Certification
- ServSafe Certified - Expires 5/25/2027
Timeline
Environmental Safety and Production Manager
Aramark at Winston Salem State University
04.2025 - Current
Food Service Director
Aramark at Carolina University
01.2020 - 04.2025
Retail Manager
Aramark at Salem College
09.2012 - 01.2020
High School Diploma -
RJ Reynolds High School
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