Shalina Mathalia

Procter & Gamble | Phoenix, AZ December. 2025 – Present

Manufacturing Plant Technician

Duties include: Supporting high-volume pharmaceutical manufacturing operations producing Metamucil products while ensuring inventory

accuracy, product quality, and compliance with GMP standards throughout the manufacturing process.

• Manufactured consumer healthcare products by weighing, measuring, blending, and verifying raw materials to support

production of 20+ batches per shift while adhering to standardized formulations and operating procedures.

• Operated industrial production equipment supporting 12-hour manufacturing operations while maintaining safe,

efficient production flow across multiple production lines.

• Verified raw materials, batch documentation, lot traceability, and inventory records supporting 100% batch

documentation accuracy and GMP compliance.

• Performed in-process quality inspections across 25+ production checkpoints per shift, identifying deviations to reduce

downtime and prevent product defects.

• Coordinated with Quality, Maintenance, Warehouse, and Production teams to support achievement of daily production

schedules exceeding 20 production runs.

• Assisted with equipment setup, changeovers, sanitation, and preventive maintenance activities supporting 95%+

equipment availability.

• Maintained compliance with GMP, OSHA, and internal safety requirements while contributing to zero recordable safety

incidents during assigned shifts.

• Duties Include: Loading and unloading trucks, scan in mail, distribute packages, label packages, fix damaged packages and anything else needed

• Duties Include: Review applications and collateral to determine if the client is eligible for a Onemain auto loan, review credit reports, run auto check, negotiate counter offers with dealerships, and make the final decision of the loan. The system we currently use is Class.

• Duties Include: Review applications and collateral to determine if the client is eligible for a Onemain loan, review credit report, collaborate with our sales partners about possible counter offers, speak to dealerships to gather information on vehicles that the client would like to lease through OneMain, and make the final decision of the loan. The system we currently use is Class.

• Duties Include: Review applications to determine if the client is eligible for a FreedomPlus loan, review all income documents they provide (paystubs, taxes, ssi, ect), assess their credit report, speak to banks to verify the clients banking information, reach out to client with a fraud victim statement on their account to ensure there is no fraudulent activity, collaborate with sales to get every client the best experience they can by mitigating kickbacks, and I am part of the funfetti committee to help the teams moral. The systems we currently use are Giact, TLO, MUW, Decision Logic, and Salesforce

• Duties Include: Verifying clients creditors and account numbers, send payments on clients behalf while verifying they are going to the correct place, verify bank account and routing information, research credit reports for accurate information, inbox, work daily reports, review the loan officers work, process physical checks, work in lockbox, upload payments into NLS, transfer data to and from excel and anything else needed of me

• Duties include: Billing, sending invoices, refunding members for several different issues, work incoming and outgoing faxes, I work the inbox for all of finance, document all of my activities on excel, dispute charges on the companies behalf, correct charges, look up payments, find checks on multiple accounts, help LIS members and keep up to date with all the laws and regulations our department deals with.

• Duties include: Taking inbound calls from members to set up their medications and calling out to doctors’ offices to clarify information for our members.

• Duties include: Reception (phone/greeting visitors), data entry, scheduling field trips, payroll assistance, providing customer service to parents regarding bus stop information (locations/stops), assistance in route configurations, dispatched buses at appropriate times, and enrolled new students. Employee of the month.

• Duties included: Assisting special education students during transport to and from school – ensuring their safety and well-being.