Experienced sales associate with strong jewelry product knowledge, POS transaction processing, and customer service skills. Skilled in merchandising, cash handling, and helping customers find the right products.
Overview
17
17
years of professional experience
Work History
Sales Associate
Jewelry
Atlanta, GA
01.2022 - 05.2024
Assisted customers with jewelry selection in the showroom and shared product knowledge.
Presented rings, necklaces, and bracelets using polished displays and gift packaging.
Processed sales transactions, handled cash and card payments, and managed return requests to ensure smooth customer experiences.
Helped customers locate specific products, answered questions, and provided product advice.
Welcomed customers warmly upon entry to create a friendly atmosphere. and provided exceptional customer service.
Followed store procedures for security, cleanliness, and premium customer service.
Refilled product shelves regularly to ensure availability for customers. to maintain optimal inventory levels and support sales continuity.
Arranged new merchandise with signage and appealing displays to attract customers and reduce overstock.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Online Sales and in store Assistant
jewerly
Atlanta, GA
01.2018 - 01.2024
Resolved online customer inquiries, ensuring satisfaction and fostering repeat business.
Completed online orders efficiently, matching industry standards.
Assisted customers in locating products, enhancing their shopping experience.
Shared product knowledge to guide customer choices and suggest items.
Created engaging promotional displays to attract customers to products and sales.
Assisted jewelry customers with product selection and store questions.
Located parts and products using a a computerized inventory database.
Bookkeeping Administrative Assistant
Retail Store
Kampala, Uganda
01.2012 - 12.2018
Processed invoices and vendor payments for retail store bookkeeping records.
Prepared and issued customer invoices, monitored receivables, and managed collections process.
Reconciled daily cash, card, and register reports with sales records.
Reconciled bank statements on a regular basis to ensure accuracy of transactions.
Developed and implemented procedures for managing accounts payable and receivable, payroll, bank reconciliations, and financial reporting.
Assisted with tax preparation and filing, including sales tax and income tax returns.
Maintained accurate filing systems for all accounting records, including invoices, receipts and payments.
Bookkeeping Administrative Assistant
HJ Electronics (India)
Mumbai , India
05.2007 - 08.2011
Maintained accurate bookkeeping records to support financial reporting and operational efficiency.
Executed daily cash transactions, including deposits, withdrawals, and transfers, ensuring accuracy of records in general ledger system.
Supported month-end close processes by reconciling intercompany accounts and resolving discrepancies between actual results and forecasts.