Shalinda Brown
MEDICAL BILLER
Lauderdale Lakes,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
Work History
Office Administrator
Care Wellness Center
MARGATE, Florida
10.2014 - Current
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Delivered clerical support by handling range of routine and special requirements.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Interacted with customers by phone, email or in-person to provide information.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Trained new employees on administrative procedures, company policies and performance standards.
- Posted payments and collections on regular basis.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Collected payments and applied to patient accounts.
- Delivered timely and accurate charge submissions.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
Medical Billing and Collections Specialist
NORTHWEST BROWARD ORTHO.
MARGATE, FL
05.2001 - 09.2014
- Corrected, completed and processed claims for multiple payer codes.
- Compiled and tracked outstanding balances owed to medical facilities.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Handled account payments and provided information regarding outstanding balances.
- Processed online and paper appeal submissions and refund requests.
- Assisted in reconciling deposit and patient collections.
Education
High School Diploma -
Coral Springs High School
Coral Springs, FLConcorde Career College
Hollywood, FLNotary Public
Skills
- Recruitment and Hiring
- Team Building
- and Training
- Team Management and Supervision
- Report Preparation and Analysis
- Accounts Payable and Receivable
- Payroll Administration
- Friendly and Relatable
- Honesty and Integrity
- AR Aging Reports
- Negotiation and Resolution
- Medical Billing
- A/P and A/R Expertise
- Medical Claims Submission
- Process Payments
- Insurance Collections
- Information Inputting
- Accounts Receivable Management
- Payments Posting
- Medical Coding Knowledge
- Medical Billing and Collections
Timeline
Office Administrator
Care Wellness Center
10.2014 - Current
Medical Billing and Collections Specialist
NORTHWEST BROWARD ORTHO.
05.2001 - 09.2014
High School Diploma -
Coral Springs High School
Concorde Career College
Notary Public
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