Dedicated healthcare professional with 8+ years of expertise as a Registered Nurse and Clinical Documentation Improvement Specialist. Proven ability to deliver tailored patient education, build strategic action plans, and foster collaboration among interdisciplinary teams. Skilled in addressing patient and family needs through culturally sensitive, data-driven approaches while ensuring compliance with regulatory standards.
Develop and implement strategies for effective communication and education around complex medical conditions, tailoring content to address the needs of patients and healthcare providers
Evaluate patient-specific needs by analyzing documentation, enabling the creation of personalized action plans to ensure accurate understanding and engagement throughout the care journey
Collaborate with interdisciplinary teams to provide education on disease processes, medical inheritance, and treatment plans, fostering informed decision-making for patients and families
Conduct individual and group education sessions to bridge gaps in understanding while supporting regional and organizational efforts to optimize patient outcomes
Lead the design and execution of patient-focused programming, aligning educational initiatives with key departmental and organizational priorities to improve engagement and satisfaction
Deliver in-depth training and education for healthcare professionals in various settings (e.g., home, outpatient), ensuring readiness for patient care interventions, including infusion therapies
Partner with cross-functional teams—including educational, medical, quality, and Risk Management—to share insights, foster innovation, and align patient education efforts with strategic objectives
Utilize data analytics to assess program effectiveness, adjust strategies, and meet key performance indicators (KPIs), ensuring continuous improvement in patient education efforts
Maintain compliance with regulatory standards by conducting thorough documentation reviews and facilitating accurate communication with internal and external stakeholders
Stay updated on emerging medical research, industry standards, and educational methodologies through symposium attendance, workshops, and professional development programs
Designed and implemented educational programs for staff and patients, enhancing understanding of disease processes and treatment protocols to improve outcomes
Conducted detailed reviews of medical documentation to ensure accuracy, compliance with CMS guidelines, and support for high-quality patient care
Mentored new team members in leveraging technology systems and optimizing documentation practices, fostering efficiency and adherence to standards
Partnered on department-wide initiatives to drive productivity, achieve quality metrics, and support organizational goals
Maintained an up-to-date knowledge of industry best practices, ensuring continued excellence in documentation management efforts.
Served as a key liaison between departments, facilitating the sharing of essential information for successful project completion.
Developed comprehensive training materials to facilitate onboarding of new team members and improve their understanding of documentation processes.
Collaborated with quality assurance team to comply with regulatory requirements.
Registered Nurse – Medical Intensive Care Unit (MICU)
University Hospital
11.2014 - 06.2020
Designed and conducted individual and group education sessions on disease management and treatment pathways, tailoring content to meet diverse patient and family needs
Played a central role in emergency interventions, including codes, rapid responses, and intubations, demonstrating leadership and swift decision-making in high-pressure situations
Supervised daily unit operations, ensuring adherence to clinical standards, optimizing processes, and promoting a patient-centered approach to care delivery
Provided holistic nursing care by educating patients on their medical conditions, treatment plans, and self-management techniques, empowering them to adopt sustainable health behaviors
Partnered with multidisciplinary healthcare teams to deliver coordinated, patient-centered care, driving improved health outcomes and satisfaction
Provided comprehensive discharge instructions, covering medication regimens, follow-up care, and potential complications to ensure smooth transitions and optimal recovery
Employed interactive and patient-centered teaching techniques to enhance understanding, engagement, and long-term self-management
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Education
Bachelor of Science - Nursing
Bloomfield College
Bloomfield, NJ
Skills
Patient education
Program development
Strategic planning
Implementation of healthcare solutions
Bilingual proficiency
Data analysis
Cross-functional team collaboration
Organizational skills
Communication skills
Leadership abilities
Certification
Registered Nurse License
Continuing Medical Education: Disease-specific education, documentation improvement, and patient communication strategies.
Attendance at professional symposiums and workshops to stay updated on best practices.
Accomplishments
Designed and implemented patient education programs that improved patient and family engagement across diverse populations.
Streamlined documentation processes, contributing to increased compliance and efficiency.
Earned recognition for leadership and innovative approaches to solving patient care challenges.