Shalini Kamatam
Mountain House,California
Summary
Accomplished Principal Software Engineer with a proven track record at DELL and ANSYS, excelling in Object-Oriented Programming and Team Development. Demonstrated ability to enhance customer support through innovative solutions, contributing to a 20% increase in client satisfaction. Expert in fostering client interactions and leading teams to success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Principal Software Engineer
DELL
09.2019 - Current
- Managed teams responsible for designing software in [Type] environments.
- Investigated new and emerging software applications to select and implement administrative information systems.
- Managed both wired [Type] and wireless [Type] networks of various scales.
- Completed code debugging, software troubleshooting, root cause analysis, and program reviews.
- Fostered a culture of innovation within the engineering team by encouraging experimentation with cutting-edge technologies.
- Installed and configured software applications and tested solutions for functionality.
- Collaborated with team to analyze system solutions based on client requirements.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Collaborated with team to determine application requirement specifications.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
- Conducted regression testing and submitted observations to development team.
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Coordinated efficient large-scale software deployments.
- Teamed with business analysts to deliver high-availability solutions for mission-critical applications.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Tuned systems to boost performance.
- Worked closely with global customers spanning to troubleshoot software problems.
- Supervised technologists on $[Amount]M software development project to upgrade quality management system.
- Expedited product delivery timelines by efficiently prioritizing tasks and managing resources according to business needs.
- Promoted a culture of continuous learning within the engineering team by organizing regular technical workshops and knowledge-sharing sessions.
Senior Software Engineer
Dell EMC
09.2015 - 09.2019
- Developed scalable applications using agile methodologies for timely project delivery.
- Optimized code performance for improved user experience and system efficiency.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Streamlined development workflows, increasing team efficiency and reducing time spent on repetitive tasks.
- Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
Engineer II
ANSYS
06.2013 - 09.2015
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Performed preventative maintenance to keep tools and equipment functional.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Improved team productivity by providing technical guidance and mentoring junior engineers.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Prepared action plans for problematic processes and assets.
- Applied lean principles to enhance efficiency and reduce waste in various engineering projects.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
Engineer I
ANSYS
06.2011 - 06.2013
- Developed scalable applications using agile methodologies for timely project delivery.
- Optimized code performance for improved user experience and system efficiency.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Championed best coding practices within the team to improve overall code quality and maintainability.
- Spearheaded the adoption of modern programming practices, promoting continuous improvement in development processes.
- Checked client code for bugs and weaknesses using approved troubleshooting methods.
- Worked with development teams to correct problems and run test scenarios.
- Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
- Integrated cutting-edge technologies into existing systems for enhanced functionality and user satisfaction.
- Implemented robust security measures to protect sensitive data and ensure system integrity.
- Promoted technical leadership to entry-level and junior engineers in complex enterprise system environment.
- Analyzed proposed technical solutions based on customer requirements.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Updated old code bases to modern development standards, improving functionality.
- Participated in architecture, design and implementation of back-end features using C++, C#, Lua and Python.
- Conducted regression testing and submitted observations to development team.
- Represented software applications engineering team during large and complex development projects.
Software Intern
Pathway Technologies
01.2011 - 06.2011
- Served as a reliable point-of-contact for clients regarding software-related inquiries, resolving issues promptly while maintaining professionalism at all times.
- Developed a keen understanding of business requirements through regular communication with stakeholders, ensuring alignment between technical solutions and organizational objectives.
- Improved team productivity by introducing new tools and processes that streamlined the software development life cycle.
- Collaborated with cross-functional teams to develop high-quality software solutions that met client requirements and exceeded expectations.
Education
Master of Science - Mechanical Engineering
Villanova University
Villanova, PA05.2011
Skills
- Customer Support
- Team Development
- Client interaction
- Object-Oriented Programming
Certification
Certified Scrum master and Certified Product Owner
Timeline
Principal Software Engineer
DELL
09.2019 - Current
Senior Software Engineer
Dell EMC
09.2015 - 09.2019
Engineer II
ANSYS
06.2013 - 09.2015
Engineer I
ANSYS
06.2011 - 06.2013
Software Intern
Pathway Technologies
01.2011 - 06.2011
Master of Science - Mechanical Engineering
Villanova University
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