SHALINI SUBBARAJ

• Lead QA efforts for Oracle EBS and Oracle Cloud implementations, upgrades, enhancements, and production support.
• Manage onsite and offshore QA teams, including manual and automation resources.
• Define and implement enterprise QA strategies, standards, and best practices.
• Drove continuous improvement initiatives enhancing testing efficiency and effectiveness.
• Developed QA roadmaps aligning with business and technology objectives.
• Develop QA roadmaps aligned with business and technology objectives.
• Led QA transformation initiatives by modernizing automation frameworks with Playwright and pioneering AI Agentic Testing capabilities, driving significant improvements in test efficiency, coverage, and release velocity.
• Lead SIT, UAT, Regression, and End-to-End testing activities.
• Track automation coverage, execution trends, script development, and maintenance.
• Established KPIs measuring automation effectiveness and ROI.
• Establish KPIs for automation effectiveness and ROI.
• Partner with Product Owners, Business Analysts, Project Managers, and Development Leads.
• Provide regular quality status updates to Senior Managers, Directors, and executive leadership.
• Develop dashboards and reports using Jira, Zephyr.
• Standardize QA processes across projects and teams.
• Implement QA playbooks, templates, and reusable artifacts.
• Promote AI-driven testing practices and quality engineering initiatives.
• Ensure compliance with organizational standards and audit requirements.

• Achieved an average test coverage of 98% across multiple projects that ensured comprehensive testing and minimizing the risk of undiscovered defects
• Maintained an average defect detection rate of 97% throughout the testing process, ensuring high-quality deliverables
• Executed test plans and cases in Zephyr, ensuring comprehensive test coverage and adherence to requirements
• Collaborated with automation team to implement Jenkins for continuous integration and deployment of new projects.
• Assisted in creating an automation stories backlog for new projects while maintaining the existing regression suite.
• Collaborated with automation team on Jenkins for continuous integration and deployment of new projects with Selenium Java
• Enhance and run regression testing with Selenium Java scripts for releases
• Led a team of 5 QA team members from training, process improvements and keeping the team updated on testing best practices.
• Performed Complex SQL Queries to validate the Backend (WCS, OMS, Netezza).
• Interact with POS/Sherlink/OMS teams for every release processing Ecommerce Orders.
• Proposed improvements to enhance automation and manual QA processes.
• Conducted defect triage calls with business stakeholders for each deployment.

• Testing RESTful web services against service requirements derived from business and functional requirements.
• Testing Manual scripts and Automated scripts for services with SoapUI 5.0.0. /Ready! API 1.3.0
• Tested HTTP protocols, XML, WADL/WSDL, CRUD methods and schema validation.
• Verifying the Request and Response for all the methods and End point URL for all the services.
• Analyzing the error in the response XML/JSON in service testing.
• Automated the SoapUI service calls using Groovy scripting.
• Creating complex headers in the service calls and verified the response successfully.
• Tested multiple users with multiple data by data parametrization with SoapUI tool and groovy scripting.
• Tested a module integrated with Microsoft and testing Docx files in SoapUI attachment using Retrieve, update method.
• Creating Automated Test Scripts for testing service calls using Java Selenium Webdriver.
• Providing testing sizing for CRs and providing estimates for projects.
• Coordinated with Offshore (team size 5) and completed the work on time.
• Creating manual test cases in Microsoft Test Manager for Lexis Advance Web Application testing.
• Execute test cases in MTM and link the test cases to TFS Tasks and User stories.
• Used the Record and Play feature in MTM with Visual Studio 2015 and generated the Coded UI script, analyzed and tested it successfully.
• Linked the test cases, created RTM (Requirement Traceability Matrix) and analyzed the coverage of requirements.
• Logging bugs in MTM and linking it to the test case that was failed and in turn linked to the user story In TFS.
• Design test plans, scenarios, scripts and procedures focused on positive and negative scenarios.
• Identify, analyze and document problems with program function, output, or content.
• Provide Quality reports and raise risk when not according to the documentation.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Analyzed the Raw request and Response from the Fiddler and used the same request in SoapUI and executed the test case for binary content testing.
• Attending Daily status meeting, Defect triage meetings.

Environment: MarkLogic, SQL, Java, SoapUI 5.0.0, Ready! API 1.3.0, MTM, Visual Studio, BluePrint, TFS, Agile, XML, WADL, HP ALM, Groovy, Selenium Webdriver.

• Design of Test plan and Test cases and review with the national MEDITECH/Epic team.
• Uploaded approved Test Plan and Test cases in ALM (Application Life Cycle Management).
• Execution of Manual Test scripts and following the complete Testing Life cycle.
• Reporting and tracking of bugs in ALM.
• Estimating the Efforts of testing by pulling reports from the ALM.
• Used TFS to track the requirements.
• Created Automated scripts using Selenium TestNg framework.
• Executing Automated and Manual Regression Tests every cycle.
• Created Automated Scripts for smoke tests in Selenium Testng Framework.
• Leading a team of 5 with offshore and coordinated with the National team (Client).
• Tasks were created in the TFS by the development team which was tracked and updated by the testing team.
• Creating score cards of the test case completion.
• Prepared RTM, analyzed the gap in requirements and created test cases.
• Testing Functional, Regression test cases and successfully released the multiple projects in time.
• Created End to End scripts for more than 100 scenarios in Meditech 6.0 and 5.66.
• Working with the national team to do the integration scripts, given the exact procedure and the diagnosis codes to add in the script and to test them.
• Daily calls with National team to discuss more than 100’s of scenarios for E2E testing. Then writing detailed steps for the scenarios.
• Creating claims and verifying the claims.
• Handled the clinical modules, adding the RAD, PHA LAB details to see the processing in Billing/Account receivable to verifying the patient bill and process the bill and verifying

ICD 10 /ICD 9 code.

• Verifying ICD 10 or ICD 9 codes in the 837 claim file.
• Sync with the settings team to coordinate on the settings to test for PRE POST and CROSS scenarios.
• Assigning work to fellow team members and assisting them with issues blocking testing.
• Handled Daily Defect meeting calls.
• Trained team members on Meditech, ICD 9/ICD10.
• Daily meetings with the National team of EPIC/MEDITECH and discussing the main road blocks, Daily Status, and task for the next day and target set for the next day.
• Logging bugs in ALM, Tracking it till it’s in the closed status.
• Testing database of patient’s records using Complex SQL queries and verifying the same in the frontend application.
• Appreciated as the Subject Matter Expert in a short span of time.

Environment: Oracle, PL/SQL, COBOL, UNIX, EDI, TFS, Pro C, HP ALM, Meditech, Epic

• Design of Test plan and Test cases and review with the national MEDITECH/Epic team.
• Uploaded approved Test Plan and Test cases in ALM (Application Life Cycle Management).
• Execution of Manual Test scripts and following the complete Testing Life cycle.
• Reporting and tracking of bugs in ALM.
• Estimating the Efforts of testing by pulling reports from the ALM.
• Used TFS to track the requirements.
• Leading a team of 5 with offshore and coordinated with the National team (Client).
• Tasks were created in the TFS by the development team which was tracked and updated by the testing team.
• Creating score cards of the test case completion.
• Prepared RTM, analyzed the gap in requirements and created test cases.
• Testing Functional, Regression test cases and successfully released the multiple projects in time.
• Created End to End scripts for more than 100 scenarios in Meditech 6.0 and 5.66.

· Analysis of use case document and creation of test cases.

· Execution of test case and reporting the bugs in Quality Center.

· Performed Smoke, System testing, Client Environment testing, Regression Testing, Functional testing and End to End Testing.

· Created Test Scripts for Backend and Front end testing using Selenium IDE.

· Database testing with complex SQL queries.

· Version control using TFS.

· Web service testing using SoapUI 5.0.0 with CRUD methods and assertions feature.

· Automated functional, regression testing with Groovy in SoapUI.

· Tested WADL/WSDL, XML, Schema and API.

· Performed a request or response via HTTP using SOAPUI tool with WSDL.

· Performed accessibility testing using tool JAWS (Job Access with Speech).

· Created special test cases on Security Testing and executed them successfully.

· Used XML schema validation for Messages received by the customers for the registering in PNM website.

· Verifying different status codes 200, 500, 400, and 404 according to Schema.

· Performed mobile testing.

· Performed Database vulnerability scanner tool using SCUBA.

· Involved Testing in UNIX Environment.

· Co-Ordinated with Offshore team of 4 members.

· Testing in the UAT and the Roll out environment.

Environment: Java, ORACLE PL/SQL, UNIX, SCUBA, TFS, SoapUI, XML, SQL, HP ALM, WADL