Shalise Swanson

• I have worked on a lot of different contracts and projects, which has given me the ability to obtain a wide spread of knowledge. Everything from foreclosures to rehabs to property maintenance, all on very large scales and across the US. Also, obtaining the knowledge from handling all steps along the way, such as marketing, system operations, recruitment, contracts, project management, and invoicing. I have been in a lucky position to help start up multiple companies, from the seed of the idea all the way until they are running successfully. Exact Match Homes is one of those wonderful companies. These opportunities have helped me gain knowledge of what works and what doesn’t work in all departments and sections of these companies. I always lead my teams with the mindset that there is always more to learn, and that success is determined by all the gears turning smoothly together.
• Created and trained all SOPs for the Maintenance, Rehab, and Financial departments.
• Created continuous monthly training for staff to expand their knowledge base.
• Directed daily operations to ensure efficient workflow and resource allocation across multiple departments.
• Led cross-functional teams to streamline project workflows and enhance communication.
• Developed and maintained project plans, timelines, and budgets.
• In addition to managing the maintenance and rehab teams, I am the account manager.
• Managed monthly financial closings and ensured accurate reporting.
• Oversaw budgeting processes and monitored expenditure compliance.
• Monitored cash flow, prepared bank reconciliations, and managed accounts payable and receivable functions.
• Ensured timely payment of invoices from vendors or suppliers according to contractual agreements.
• Prepared monthly, quarterly, and annual financial statements in accordance with generally accepted accounting principles.
• I worked hybrid until 2019, when I switched to fully remote.

• I started off as a waitress and became a manager after about a year of employment. Some of my common tasks were:
• Worked in close collaboration with team members to ensure customers received high-quality service.
• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
• Managed daily restaurant operations and ensured efficient workflow.
• Trained and developed staff in customer service and food safety protocols.
• Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Ordered supplies from vendors as needed while staying within budget guidelines.
• Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

I worked in both the beauty department and the pharmacy, depending on where I was needed. :

• Collaborated with team members to achieve sales goals and improve customer satisfaction.
• Assisted in setting up displays, restocking shelves, and keeping the store clean and organized.
• Conducted product demonstrations to showcase features and benefits to customers.
• Processed prescription orders using pharmacy management software effectively.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Managed filing of prescriptions, both electronically and manually.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Provided supervision for 8 kids ranging from infants to 5 years old.

• Prepared nutritious snacks and meals according to dietary guidelines for young children.
• Developed engaging activities to promote social, emotional, and cognitive growth in children.
• Managed crafts and other hands-on activities to engage kids and promote development.
• Kept accurate records of attendance, meals served, nap times and other important information related to childcare.