Verified
This profile is verified using an email address.
Shalisea Williams
Louisville ,KY
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Krogers Grocery Store. Proven ability to enhance customer satisfaction through efficient checkout processes and staff supervision. Quick learner with a commitment to cleanliness and hygiene, ensuring a positive environment for both customers and team members. Good when it comes to carrying for others safety and well being and with providing Great care in hygiene, nutrition.
Overview
7
7
years of professional experience
Work History
Front End Cashier/Supervisor
Krogers Grocery Store
Louisville, KY
06.2025 - 05.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas for optimal customer experience.
- Resolved customer complaints promptly, fostering a positive shopping environment.
- Trained new cashiers on store policies and point-of-sale procedures to improve efficiency.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Implemented best practices for checkout operations, contributing to smoother workflow processes.
Cook/Server
BlackStone Vending Cafe LLC
Louisville, KY
10.2024 - 04.2025
- Prepared high-quality meals in accordance with food safety regulations.
- Operated kitchen equipment efficiently to ensure timely food production.
- Collaborated with team members to enhance service speed and quality.
- Maintained cleanliness and organization of kitchen workspace and storage areas.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Housekeeping Room Attendant
Baptist East Hospital
Louisville ky
05.2023 - 10.2023
- Cleaned and sanitized guest rooms, ensuring adherence to hotel cleanliness standards.
- Inspected rooms for damages and restocked supplies as necessary for optimal guest experience.
- Operated cleaning equipment, including vacuum cleaners and floor buffers, efficiently and safely.
- Assisted in training new staff on housekeeping procedures and best practices for service excellence.
Dietary Aide
Jewish UofL Hospital
08.2019 - 09.2020
- Prepared and served meals according to dietary guidelines and resident preferences.
- Assisted with meal planning, ensuring compliance with nutritional standards.
- Maintained cleanliness and organization of kitchen and dining areas to promote safety.
- Collaborated with nutritionists to address residents' dietary needs effectively.
Caretaker
Brighter Day Nueropathy
Louisville, KY
10.2019 - 06.2020
- Prepared high-quality meals in accordance with food safety regulations.
- Operated kitchen equipment efficiently to ensure timely food production.
- Collaborated with team members to enhance service and care of the clients
- Maintained cleanliness and organized the clients home for their safety and comfort
- Supervised clients throughout the day with their daily care and well-being
- Maintained all documents of clients behaviors and medications for the day.
- Supervised clients with daily hygiene and dressing.
Education
High School Diploma -
Moore Traditional High
Louisville 06-1991
Skills
Quick learner
Strong work ethic
Excellent customer service
Patience and empathy
Customer service
Team player attitude
Reliability and punctuality
Cash register operation
Professional appearance
Efficient checkout process
Cleanliness and hygiene
Staff supervision
*Cash Handling
Timeline
Front End Cashier/Supervisor
Krogers Grocery Store
06.2025 - 05.2026
Cook/Server
BlackStone Vending Cafe LLC
10.2024 - 04.2025
Housekeeping Room Attendant
Baptist East Hospital
05.2023 - 10.2023
Caretaker
Brighter Day Nueropathy
10.2019 - 06.2020
Dietary Aide
Jewish UofL Hospital
08.2019 - 09.2020
High School Diploma -
Moore Traditional High