Shalisha Funchess
Canton,MS
Summary
Highly skilled professional with expertise in employability, communication, and training. Proven track record of driving success and contributing to organizational growth. Committed to delivering exceptional results and continuously improving skills. Seeking new challenges and opportunities to make a positive impact. Eager to join a collaborative and innovative team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Pleasant Hills Community Living Center
03.2021 - Current
- Provided patients/residents with care and companionship
- Helped residents with activities of daily life (ADL): bathing, grooming, dressing and feeding
- Checked vital signs
- Documented all care
- Handled minor wound care
- Made beds
- Cleaned and sanitized rooms
- Worked in a nursing home
CNA - Certified Nursing Assistant
Southern Healthcare Agency
10.2017 - 03.2019
- Travel to various facilities to assist with the needs of clients
Patient Safety Assistant Relief- Psych Services
University of Mississippi Medical Center
01.2018 - 10.2018
- Ensure patient safety by removing any excessive cords and other materials that may cause harm or self inflicted danger to patient
Customer Care Specialist
Xerox
09.2015 - 09.2016
- Administer call center activities for various customers
- Analyze customer inquiries and assist for all services offered by organization and ensure resolution
- Ensure customer satisfaction by meeting customer needs in courteous and timely manner
- Prepare documentation and reports on routine customer correspondence for future reference purpose
Manager Trainee
Tower Loan
10.2014 - 08.2015
- Originate loans
- Prepare, analyze, verify loan applications
- Ensure customer is placed in the loan program which fits the best interest of the customer's expectations
- Educate and inform customer of the terms of the loan
- File loan documents
- Collect Accounts
- Cashier
Dispatcher/Customer Service
Funchess Transportation
03.2013 - 09.2014
- Create Spreadsheets, Access Databases, PowerPoint presentations, and flyers in publisher
- Organized files and collected data to be entered into the computer
- Accurately entered information into various computer programs, and analyzed the data for errors
- Booked freight for drivers
- Ensure drivers were up to date on DOT medical exams, truck inspection, and log books
Education
Certified Nursing Assistant - Health Occupational Training
Mississippi Job Corps
Crystal Springs, MS03.2017
High School Diploma -
Crystal Springs High School
Crystal Springs, MS05.2013
Skills
- Certified Nursing Assistant
- Data Collection
- Loan Origination
- Underwriting
- Financial Services
- Credit Analysis
- Management
- Financial Analysis
- Account Management
- Clerical experience
- Customer service
Certification
- Certified Nursing Assistant (CNA)
- CPR/BLS
- AED Certification
- Driver's License
Additionalinformation - References
Available upon request.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
CNA - Certified Nursing Assistant
Pleasant Hills Community Living Center
03.2021 - Current
Patient Safety Assistant Relief- Psych Services
University of Mississippi Medical Center
01.2018 - 10.2018
CNA - Certified Nursing Assistant
Southern Healthcare Agency
10.2017 - 03.2019
Customer Care Specialist
Xerox
09.2015 - 09.2016
Manager Trainee
Tower Loan
10.2014 - 08.2015
Dispatcher/Customer Service
Funchess Transportation
03.2013 - 09.2014
Certified Nursing Assistant - Health Occupational Training
Mississippi Job Corps
High School Diploma -
Crystal Springs High School
- Certified Nursing Assistant (CNA)
- CPR/BLS
- AED Certification
- Driver's License
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