Shalisia Roberts
Ville Platte,LA
Summary
Experienced supply chain and warehouse professional with strengths in stock control, order fulfillment, materials handling, and safe operations. Known for keeping inventory accurate, restocking efficiently, and supporting fast-paced departments. Dependable professional with a strong background in customer service, cash handling, and team support across retail, healthcare, and logistics settings. Focused on accurate service and smooth daily operations.
Overview
13
13
years of professional experience
Work History
Supply Chain Technician
Ochsner Lafayette General
Lafayette, Louisiana
02.2025 - Current
- Managed supply requests for Ochsner Lafayette General hospital departments.
- Replenished stock in patient care areas and storage locations.
- Received, sorted, and stocked medical supplies and equipment.
- Checked inventory levels and reported shortages to supply leaders.
- Followed safety and infection control standards in hospital supply areas.
- Performed regular cycle counts to verify accuracy of inventory levels.
Supply Chain Tech
Temp Service / Ochsner
Lafayette, Louisiana
11.2024 - 02.2025
- Cleaned medical equipment in soiled room, ensuring adherence to hygiene standards to support patient safety.
- Rotated stock using first in, first out methods to minimize waste and ensure availability of supplies.
- Maintained clean, organized storage areas following hospital safety standards.
- Received and stocked medical supplies, maintaining inventory accuracy for Ochsner hospital departments.
Merchandiser
atlas retail merchandising
Mesa, Arizona
03.2024 - 11.2024
- Executed store resets for Atlas Retail Merchandising client locations.
- Stocked shelves with product according to planograms and store standards.
- Set displays to support seasonal promotions and brand presentations.
- Replenished inventory from backroom storage during daily merchandising shifts.
- Checked product tags, pricing, and signage for placement accuracy.
- Communicated with store teams on fixture changes and merchandise needs.
- Organized freight and promotional materials for timely floor setup.
- Maintained clean sales areas while following Atlas Retail Merchandising procedures.
DSW Worker
Agape Total Care
Opelousas, Louisiana
08.2018 - 03.2024
- Supported adults with developmental disabilities through daily care routines and companionship at Agape Total Care.
- Assisted clients with personal hygiene, dressing, and meal preparation per care plans.
- Assisted clients in developing independent living skills, such as budgeting, nutrition, household management and personal hygiene.
- Reinforced independence through coaching, prompting, and respectful redirection.
- Monitored client behavior and reported changes to supervisors and family members.
- Documented daily activities, incidents, and observations in required agency records.
- Followed safety procedures, medication reminders, and support guidelines for Agape Total Care clients.
- Maintained clean living spaces and organized client supplies during shifts.
- Transported clients to appointments, errands, and community activities safely.
- Transported clients to and from community gatherings and scheduled appointments.
Fire Watcher
CITGO
Sulphur, Louisiana
01.2023 - 01.2024
- Monitored hot work areas at CITGO refinery for fire hazards.
- Inspected welding zones for sparks, smoke, and unsafe conditions.
- Inspected fire extinguishers for proper functionality, hoses, and emergency equipment before work.
- Communicated hazards to contractors and supervisors during maintenance tasks.
- Observed confined spaces and maintained continuous safety watch.
- Enforced permit requirements and restricted unauthorized area access.
- Reported unsafe conditions and stopped work during fire risks.
- Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
- Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.
- Ensured that exit routes were clear at all times during an emergency situation.
- Warned other personnel of danger or to evacuate, using verbal or other prearranged methods of communication.
Customer Service Representative
Ollies Bargain Outlet
Opelousas, Louisiana
07.2022 - 11.2022
- Resolved customer concerns with calm communication and active listening.
- Processed returns and exchanges following store policies and customer service standards.
- Operated point-of-sale register for purchases, refunds, and payment handling.
- Assisted shoppers with product questions across Ollies Bargain Outlet sales floor.
- Greeted customers and directed them to merchandise throughout discount retail store.
Cashier Team Lead
Murphy's USA
Opelousas, Louisiana
10.2021 - 05.2022
- Supervised cashier shifts at Murphy USA convenience store.
- Trained new cashiers on register, lottery, and fuel procedures.
- Managed cash drawers, deposits, and balanced end-of-shift counts.
- Resolved customer concerns with clear service and policy guidance.
- Monitored store cleanliness, stocking, and front-end readiness.
- Enforced safety, fuel, and loss prevention procedures.
- Coordinated break schedules and task coverage for team members.
Shipping and Receiving Clerk
Amazon
Carencro, Louisiana
06.2021 - 12.2021
- Coordinated Amazon inbound shipments on fulfillment dock.
- Verified receiving paperwork against bills of lading and manifests.
- Scanned cartons with RF devices for inventory updates.
- Inspected packages for damage, shortages, and label accuracy.
- Operated pallet jacks during trailer unload and loading.
- Staged pallets for putaway, cross-dock, and outbound loading.
- Resolved shipment discrepancies with warehouse and transportation teams.
Cashier
Tabacco Plus
11.2020 - 06.2021
- Operated cash register accurately, processing various payment methods to ensure seamless transactions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Handled cash, card, and digital payments with accurate register procedures.
- Scanned merchandise and processed payments at registers.
- Greeted customers and delivered friendly service to enhance shopping experience.
- Balanced cash drawer and organized cashier station to maintain efficiency during shifts.
Production Team Leader
Pizza Hut LLC
Opelousas, Louisiana
04.2019 - 10.2019
- Supervised Pizza Hut production crew during busy kitchen shifts.
- Trained team members on dough handling, topping prep, and oven procedures.
- Monitored food safety, sanitation, and product quality across production stations.
- Coordinated make-line workflow to support timely pizza assembly and order flow.
- Checked inventory levels and restocked ingredients, sauces, and packaging supplies.
- Made Pizza
Cashier
Walmart
Ville Platte, Louisiana
06.2014 - 10.2016
- Scanned merchandise and processed payments at Walmart checkout registers.
- Greeted customers and provided friendly service during Walmart store transactions.
- Verified prices, coupons, and discounts using Walmart point-of-sale systems.
- Handled cash, card, and digital payments with accurate register procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Bagged purchases carefully and organized carts for customer convenience.
- Processed returns and exchanges following Walmart customer service policies.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Resolved checkout questions and directed customers to Walmart departments.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Answered customer questions and provided store information.
Boys ang Girls Club Asst
Beta
Ville Platte, Louisiana
05.2014 - 08.2014
- Assisted Beta club members with inquiries, registrations, and account updates
- Supported front desk operations and greeted guests at Beta club
- Maintained accurate member files, logs, and confidential records at Beta
- Contributed to weekly team meetings by providing updates on project progress.
Paper Handler
Ville Platte Gazette
Ville Platte, Louisiana
08.2013 - 05.2014
- Loaded paper rolls for printing equipment during daily publication runs.
- Inspected paper supplies for damage before press setup.
- Fed paper stock into bindery and finishing operations.
- Organized printed papers for accurate folding and bundling. for folding, bundling, and delivery preparation.
- Arranged paper inventory in accessible stacks to streamline retrieval for future print jobs. in organized stacks for future print jobs.
- Managed newsprint supplies for efficient newspaper production. for newspaper production at local Gazette pressroom.
- Maintained clean work areas around Gazette production equipment.
- Operated various machines such as folder inserters, cutters, binders and tabbers.
Education
Associate Degree - Pharmacy Tech
Unitech Training Academy
Lafayette, LA05-2021
High School Diploma -
Ville Platte High School
Ville Platte, LA05-2014
Associate Degree - Pharmacy Tech
Unitech Training Academy
Lafayette, LA11-2026
Skills
- Customer service
- Stock control
- Warehouse operations
- Prescription processing
- Materials handling
- Multitasking and organization
- Order fulfillment
- Purchasing strategies
- Data entry
Timeline
Supply Chain Technician
Ochsner Lafayette General
02.2025 - Current
Supply Chain Tech
Temp Service / Ochsner
11.2024 - 02.2025
Merchandiser
atlas retail merchandising
03.2024 - 11.2024
Fire Watcher
CITGO
01.2023 - 01.2024
Customer Service Representative
Ollies Bargain Outlet
07.2022 - 11.2022
Cashier Team Lead
Murphy's USA
10.2021 - 05.2022
Shipping and Receiving Clerk
Amazon
06.2021 - 12.2021
Cashier
Tabacco Plus
11.2020 - 06.2021
Production Team Leader
Pizza Hut LLC
04.2019 - 10.2019
DSW Worker
Agape Total Care
08.2018 - 03.2024
Cashier
Walmart
06.2014 - 10.2016
Boys ang Girls Club Asst
Beta
05.2014 - 08.2014
Paper Handler
Ville Platte Gazette
08.2013 - 05.2014
Associate Degree - Pharmacy Tech
Unitech Training Academy
High School Diploma -
Ville Platte High School
Associate Degree - Pharmacy Tech
Unitech Training Academy