Seasoned Human Resource Professional recognized as a results-oriented Change Agent with excellent leadership and communication skills that thrives in an environment where strategic and tactical solutions and unyielding integrity are critical to success.
Overview
18
18
years of professional experience
Work History
Business Unit Human Resources Manager
WestRock
Cullman, AL
07.2022 - Current
Oversee three manufacturing plant facilities (Athens, Cullman and Montgomery, AL)
Maintain payroll and benefits for over 300+ employees
Serve as an employee advocate and business partner while nurturing a positive work environment.
Work collaboratively with the site Leadership Team, and Supervisors to provide best-in-class human resources services to our team.
Partner with management to ensure strategic HR goals are aligned with business initiatives.
Ensure that the plant is staffed appropriately for labor planning. This includes advertising, screening resumes, interviewing, ensuring management involvement in the selection process, and job offers.
Provide a dedicated and effective HR advisory service to employees that covers absences, health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters.
Ensure compliance with local and national regulations and applicable employment laws, and update policies and procedures as needed.
Educate and coach line management on company policies, plant work rules, as well as applicable federal and state regulations, to ensure fair and consistent HR standards throughout the plant.
Design and implement employee retention strategies.
Handles discipline and termination of employees following company policy.
Develop training materials and performance management programs to help ensure employees understand their job responsibilities.
Ensure all company HR policies are applied consistently.
Work with the General Manager/Plant Manager to ensure HR plans support the needs of the business but are also flexible enough to cope with changes in the organization, as and when they occur.
I am comfortable challenging assumptions and have the courage to stand alone when it is appropriate while also maintaining productive and sustainable partnerships with other leaders in the organization.
Guides management and employee actions by updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
Human Resources Manager
Ocean Spray Cranberries
08.2020 - 04.2022
Supported two manufacturing facilities (Breinigsville, PA and Chatsworth, NJ)
Maintained payroll and benefits for over 200 employees
Adhered to local, state, and federal laws, in addition to establishing company standards
Motivated employees through special events, incentive programs and constructive feedback
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
Educated management on successful policy implementation and enforcement actions to help prevent any legal entanglements
Instructed senior leaders on appropriate employee corrective steps
Created and implemented forward-thinking initiatives to improve employee engagement
Organized and led staff orientation programs and training
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
Directed job fairs to bring in local talent for full-time positions
Coordinated ongoing technical training and personal development classes for the team
Collaborated with Senior Management on succession planning strategies for the team and provide analysis on high-risk employees leaving the company.
Human Resources Manager
Klockner Pentaplast
Rural Retreat, VA
08.2017 - 08.2020
Supported two manufacturing facilities (Rural Retreat, VA and Beaver, WV)
Responsible for planning, development, implementation and budgeting of all Human Resources related functions including Employee Relations, Payroll, Compensation Management, Benefits Administration, Talent Management, Training and Organizational Development, Recruiting and Retention and other Projects for multi-state locations
Provide day to day performance management guidance to management in assigned departments and make recommendations on all employee relations issues (i.e
Progressive discipline, investigations, etc.) while confirming with all applicable laws and regulations
Provide guidance and input on business unit restructures, workforce planning, succession planning and other related functions
Responsible for identifying, planning and executing needs for training, performance, educational objectives and enhance employee development
Review current incentive programs to promote good attendance and safe working practices
Work in partnership with Site Manager and Operations Manager to create, implement, and manage improved HR strategies, services and programs to drive reduction in turnover by Creating and implementing a “Skill Block Matrix” program to drive performance improvement
Drove suggestions on benefit improvement packages that would improve employee satisfaction with the plan
Initiated successful workforce planning, job realignment, employee involvement and or recognition
Realigned compensation programs and benefits to help reduce turnover rates
Creating programs that recognize employees and help to create “Respect, Appreciation and Value for the employee”
Manage employee engagement process for the Human Resources Department that includes analyzing the results of an organization-wide survey, seeking additional feedback from employees through “Employee Engagement” group and other means of helping to create an action plan based on the feedback
Coordinate and complete numerous special projects, including the “STAR” (Special Thanks and Recognition) awards
Implements and updates the compensation and evaluation program; rewrites job descriptions, conducts annual salary surveys, develops salary reviews with Site Manager
Develops, recommends, implements and ensures compliance with personnel policies and procedures
Conduct new hire orientation and schedule any specialized training that is needed
Conduct exit interviews and analyze results to look for trends in reason employees have left the company
Responsible for monitoring and tracking the annual review process
Maintain employee handbook and assist managers with employee issues relating to job performance, attendance, policy violations, etc
Knowledgeable of all federal/state regulations including EEO, FLSA, ADA, Labor laws and agreements
Identify and implement internal and external training needs and facilitating employee’s development
Responsible for processing multi plant payroll for 200+ employees on weekly and monthly basis
Responsible for other duties as assigned.
Human Resources Manager
LG Hausys America, Inc.
05.2008 - 07.2017
Supported four manufacturing facilities
Monitor HR tracking systems such as head count, applicant tracking, EEO/AA reporting to ensure accuracy as well as consistency and compliance with all state and federal laws
Help to improve the image of the company in the community by being active in community relations and supporting Business/Education partnerships
Responsible for the development of employee-oriented company culture that emphasizes quality, continuous improvement, and high performance while building high associate moral
Responsible for key talent and management development including consulting with the organization’s leaders regarding team development and personal/professional development of associates
Provide leadership in the development of a sustainable high performance/high commitment workforce
Day-to-day associate relations including problem solving, counseling, coaching, fact-finding investigations, etc
Point of contact for site employee questions and guidance regarding a variety of HR processes, including employee relations, orientation, benefits, terminations, promotions, HR programs/policies, etc
Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
Be a visible presence to all employees on the floor at all Plants to ensure that HR is obtaining and addressing current issues
Coordinate and assist in all recruitment-related activities including, but not limited to; posting/communicating open positions, screening candidates, conducting interviews, updating job descriptions, etc
Established programs and direction to create trust between management and associates that lead to a reduction in turnover rates
Identify and implement internal and external training needs and facilitating employee’s development
Implement and maintain Skill Block Program (performance evaluations) which leads to lower turnover rates and better morale.
Human Resources Administrative Assistant
Racemark International, LLC
01.2006 - 03.2008
General office duties included but are not limited to front office customer service, answering phones, filing, faxing, mail sorting and distribution, and ordering office supplies
Provided direct support to the Director of Human Resources, Upper Management Staff, and visiting Executives’ as well as maintaining adequate level of administrative support to all internal employees
Scheduled and maintained appointments for Director of Human Resources
Organized the details of special events, travel arrangements, corporate itineraries and agendas
Processed monthly expense reports reflecting supporting documents and detailed explanations
Established and maintained Human Resources related employee files reflecting salary increases, deductions, garnishments, benefits, payroll exceptions and W-2 withholding, exercising a high level of confidentiality
Processed payroll for 100+ employees’ and temporaries on a weekly and bi-weekly basis
Performed additional Human Resources duties which included but was not limited to benefits administrations, new hire orientations, resume screening and job posting, claims trouble shooting, safety committee implementations and handbook policy updates
Responsible for other duties as assigned.
Education
BACHELOR OF SCIENCE - Family and Consumer Sciences
Berry College
ASSOCIATES OF ARTS - Retail Marketing
Jefferson State Junior College
Skills
Employee Support and Counseling
Improving Employee Engagement
Staff Training/Development and Recruitment
Business Planning Support
Hiring And Recruitment Oversight and Retention Strategies
Employee Orientation and Retention
Employee Onboarding And Offboarding
Skills Expertise
Proficient with computer programs such as Microsoft Word, Microsoft Excel, Power point, Success Factors, ADP and SAP
Good Organizational and Human Relation Skills
Team Player, Self-Motivated, Goal Oriented, Self-Starter
Reliable, Resourceful with ability to manage numerous task
Timeline
Business Unit Human Resources Manager
WestRock
07.2022 - Current
Human Resources Manager
Ocean Spray Cranberries
08.2020 - 04.2022
Human Resources Manager
Klockner Pentaplast
08.2017 - 08.2020
Human Resources Manager
LG Hausys America, Inc.
05.2008 - 07.2017
Human Resources Administrative Assistant
Racemark International, LLC
01.2006 - 03.2008
BACHELOR OF SCIENCE - Family and Consumer Sciences