Shalium Kumari Zakka

• Conducting analysis of shipping data to streamline logistics operations and improve overall performance.
• Collaborate in the creation of analytical reports to support informed management decisions.
• Engage with cross-functional teams to streamline communication processes and align project timelines effectively.
• Spearheaded deployment of new software solutions to enhance shipment and inventory tracking efficiency.
• Conduct in-depth analysis of user feedback and system performance metrics to drive informed decisions in product feature development.

• Oversaw sanctions review processes for clients linked to sanctioned countries. Led investigations into the business relationships between clients and the bank. Coordinated with compliance teams to assess customer sanctions connections and implement enhanced payment controls.
• Led comprehensive due diligence investigations on individuals, firms, and organizations linked to money laundering and terrorist financing activities. Oversaw research and analysis of public records, commercial databases, global media sources, Lexis/Nexis, and various third-party internet resources to inform decision-making.
• Assisted in identifying risks and reporting high-risk findings to senior management. Risks include high-risk global jurisdictions and matches with specially designated nationals.
• Led initiatives to identify and implement process improvements that optimized productivity and resource management. Collaborated with teams to drive efficiency across operations.
• Implemented strategic initiatives to strengthen financial crime and risk management practices alongside quality assurance teams.
• Engaged with global KYC management team to architect and operationalize a target operating model that aligns people, processes, and technology for enhanced efficiency.

• KYC documentation for the existing relationships with
  the bank in the past years while Coordinating with the
  client related to United States, United Kingdom.
  Understanding the ownership, according to the nature
  of the client Screening needs to be performed on the
  client name and connected parties.
• Analyze risk connected to politically exposed persons
  (PEPs, drafting PEP forms) and Providing
  comprehensive and conclusive information for financial
  crime and high management.
• Perform sanctions searches and further analyst, quality
  control of escalations and data collected by analysts.
  Performing documentation review of the customer and
  gathering the source of information from both the
  internal and external sources.
• Providing constant feedback to the clients and the
  Onshore leads and determining the Course of action to
  be taken.
• Performing Quality checks also and has been value to
  the project by giving process Improvement plans

• Associated with Consumer and Community
  Banking Team working on different remediation
  projects like CIP Prospects, FINCEN NON CMS,
  FLS Remediation and Unconventional Customers.
• To verify the Legal Entity Information/Individual
  Information using Documentary and Non
  documentary sources like Lexis Nexis,
  SOS etc. Also to complete the CIP Module by
  saving them in respective folders for future reference.
  Verify Demographic Information and raise
  requests whenever any changes identified for legal
  name, entity type, tax ID, ownership and address.
• Verifying the merchant/sub merchant CIP details
  and perform full KYC by using AML Addendum
  and Merchant Application(or) doing RM reach outs for
  New Addendum/Merchant Application
  To verify the ownership information and
  controller information by using various internal
  and external resources.
• Verifying Assets/Revenues of entities from internal
  and external resources like company website and
  LN (DNB).

• Processed the KYC UK Annual Remediation work.
• PEP Screening, Sanction Checks and Negative news searching using World Check and RDC • Responsible for Updating of KYC and IDVA, Investigating of account active review Customer
transactions and sending letters to both personal and Business Customers in a case of missing KYC
and IDVA information accordance with the HSBC Global Standards.
• Review of account active by Customer Risk assessment, Transactional Monitoring, Customer
Screening and Global Sanctions Policy.
• Generated daily, weekly and monthly MI reports for calibration of team performance.
• Worked as an Auditor in different queues (Medium Risk, KYC, Service Intervention, Digital FTFR). • Analyze risks on escalated, referred, or alerted negative news. Communicate negative findings to
lines of business and supply guidance on course of action. • Identifying and researching transactions and customer data to detect, prevent, mitigate and report
suspicious activity related to money laundering and terrorist financing.