Shaliza Taylor
Clarksville,TN
Summary
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in a team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Amazon Associate
Amazon
Clarksville, TN
08.2024 - Current
- Managed inventory levels to ensure product availability and accuracy.
- Operated warehouse equipment to efficiently process shipments and deliveries.
- Assisted customers with order inquiries and product information.
Customer Service Representative
CBE Companies
Clarksville, TN
10.2021 - 01.2023
- Taking calls to assist Verizon customers for Lnp analysis some things I would have to take care of were porting over numbers and make sure everything was good on the account before getting started. When not able to help the customers with there situation due to not being training in that filled I would explain and let the customer know where I was directing them to and they would be better to assist.
- Assisted customers with inquiries and resolved issues efficiently.
- Managed customer accounts and updated information in the system.
- Provided product knowledge to help customers make informed decisions.
Direct Support Professional (DSP)
Superior caregivers
Clarksville, TN
03.2021 - 07.2022
- Provided supportive living care for individuals with disabilities and home placement for adults and children with medical, developmental and intellectual disabilities.
- Provided daily personal care to individuals with varying needs.
- Assisted clients with meal preparation and nutritional support.
- Supported clients in community integration and social activities.
Customer Service Representative
Agero Roadside Assistance
Clarksville, TN
06.2020 - 10.2020
- Responded to roadside assistance calls for State Farm and USAA, providing customers with necessary support. i help the customer get the service they need for the vehicle. Its important to always make sure you let the customers know you are there to help them.
- Assisted customers with inquiries and provided solutions to issues.
- Managed customer accounts and updated information in the system.
- Resolved complaints by investigating problems and offering resolutions.
Server
El Barcero
Clarksville, TN
06.2019 - 07.2020
- Working at El Barcero I am a server. In performing this job I was responsible in making sure the guest enjoyed their time out and left happy. Also I have to make sure the guest had drinks always filled and the food was at their satisfaction. Most happiest feeling in working is knowing my guest had a great time and left full. It's always a wonderful experience seeing them return again.
- Provided excellent customer service in fast-paced dining environment.
- Assisted with menu selections and answered customer inquiries effectively.
- Collaborated with kitchen staff to ensure timely food delivery.
Red Lobster Server
Darden
Clarksville, TN
08.2016 - 07.2020
- My job is to make the guest feel welcomed as they enter and get the great service they expect. More responsibilities I had were making sure the guest enjoyed there time out and leaving happy. That the table never got too full of trash or unwanted items. Also the guest had drinks always filled without having to ask
- Provided exceptional customer service to enhance dining experiences.
- Maintained cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
Education
High school or equivalent -
Northwest High School
Clarksville, TNSkills
- Inventory Management
- Customer service
- Logistics Coordination
- Direct support services
- Billing
- Scheduling
- Logistics Coordination
Certification
CPR, January 2021 to January 2023
Timeline
Amazon Associate
Amazon
08.2024 - Current
Customer Service Representative
CBE Companies
10.2021 - 01.2023
Direct Support Professional (DSP)
Superior caregivers
03.2021 - 07.2022
Customer Service Representative
Agero Roadside Assistance
06.2020 - 10.2020
Server
El Barcero
06.2019 - 07.2020
Red Lobster Server
Darden
08.2016 - 07.2020
High school or equivalent -
Northwest High School