Shallah Harley
Houston,TX
Summary
HIPAA Certified
Bloodborne Pathogens Certified
Efficient Delivery Driver
Excellent Customer Service
Quality Delivery and Service
Data Entry
Office Clerical
Retail Sales
10-Key typing
Microsoft Word. Excel. PC and Mac
Heavy cash volume
•Career Highlights: Received a 15% bonus and 10% bonus as well as certification of great customer service, 60+ WPM
Overview
12
12
years of professional experience
Work History
Independent Contractor
Amazon Flex
01.2021 - Current
- Great Customer Service and 500+ Positive Customer Feedback
- 100% Delivery ETA Accuracy
- Over 5000 packages successfully delivered
Data Entry Clerk
Revman Solutions
07.2017 - 05.2021
- Full Time Data Entry Clerk
- Medical Billing
- HIPAA Certified
Customer service representative
HARRY & DAVID Gifts- Kelly Services Employment
09.2014 - 01.2016
- Customer service representative
Data Entry, Office Clerical
Oil States Energy Services- Accel Employment
09.2013 - 07.2014
- Data Entry
- Office Clerical
- Coding medical records per job site (Excel)
- Calculating balance due on compensated medical invoices
- Follow up with clinics servicing employees
- Ensure Oil States isn't charged duplicates for invoices already settled
Education
Associate of Arts -
Houston Community College
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Project management
- Schedule management
- Error correction
- Service marketing
- Resources allocation
- Performance metrics
- Billing control
- Time management
- Attention to detail
- Customer support
- Problem-solving
- Critical thinking
Timeline
Independent Contractor
Amazon Flex
01.2021 - Current
Data Entry Clerk
Revman Solutions
07.2017 - 05.2021
Customer service representative
HARRY & DAVID Gifts- Kelly Services Employment
09.2014 - 01.2016
Data Entry, Office Clerical
Oil States Energy Services- Accel Employment
09.2013 - 07.2014
Associate of Arts -
Houston Community College