Summary
Overview
Work History
Education
Skills
Timeline
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Shallah Harley

Houston,TX

Summary

HIPAA Certified

Bloodborne Pathogens Certified

Efficient Delivery Driver

Excellent Customer Service

Quality Delivery and Service

Data Entry

Office Clerical

Retail Sales

10-Key typing

Microsoft Word. Excel. PC and Mac

Heavy cash volume

•Career Highlights: Received a 15% bonus and 10% bonus as well as certification of great customer service, 60+ WPM

Overview

12
12
years of professional experience

Work History

Independent Contractor

Amazon Flex
01.2021 - Current

  • Great Customer Service and 500+ Positive Customer Feedback 
  • 100% Delivery ETA Accuracy 
  • Over 5000 packages successfully delivered 

Data Entry Clerk

Revman Solutions
07.2017 - 05.2021
  • Full Time Data Entry Clerk
  • Medical Billing
  • HIPAA Certified

Customer service representative

HARRY & DAVID Gifts- Kelly Services Employment
09.2014 - 01.2016
  • Customer service representative

Data Entry, Office Clerical

Oil States Energy Services- Accel Employment
09.2013 - 07.2014
  • Data Entry
  • Office Clerical
  • Coding medical records per job site (Excel)
  • Calculating balance due on compensated medical invoices
  • Follow up with clinics servicing employees
  • Ensure Oil States isn't charged duplicates for invoices already settled

Education

Associate of Arts -

Houston Community College

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Project management
  • Schedule management
  • Error correction
  • Service marketing
  • Resources allocation
  • Performance metrics
  • Billing control
  • Time management
  • Attention to detail
  • Customer support
  • Problem-solving
  • Critical thinking

Timeline

Independent Contractor

Amazon Flex
01.2021 - Current

Data Entry Clerk

Revman Solutions
07.2017 - 05.2021

Customer service representative

HARRY & DAVID Gifts- Kelly Services Employment
09.2014 - 01.2016

Data Entry, Office Clerical

Oil States Energy Services- Accel Employment
09.2013 - 07.2014

Associate of Arts -

Houston Community College
Shallah Harley