Shalli Goel
San Francisco Bay Area
Summary
Senior Software Engineer with a background in internal dashboards, reporting workflows, Python/Shell automation, and database-backed applications that support security, compliance, patching, and operational visibility. Builds practical solutions for large-scale infrastructure teams, with hands-on work in REST APIs, Oracle APEX, React, ETL, and data validation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Senior Software Engineer
AMERICAN EXPRESS
Gurgaon, Haryana, india
12.2021 - Current
- Oversaw core infrastructure for compute security and compliance initiatives.
- Develop and maintain internal applications, dashboards, reporting workflows, and automation solutions supporting compute security, compliance, patching, and operational visibility.
- Built a Compute Security Dashboard consolidating patching, vulnerability, compliance, validation, RFC readiness, failure analytics, and operational metrics.
- Developed and maintained Python and Shell automation for operational workflows, server/cluster health validation, precheck/post-check processing, and data analysis.
- Automated Normal and Standard RFC generation for 50,000+ servers and created precheck automation to validate server- and cluster-level health across 20,000 servers.
- Re-engineered dashboard scripts into a unified automation framework supporting 80,000+ servers, reducing execution time from 60+ minutes to approximately 8 minutes.
- Implemented scalable dashboard retrieval patterns including server-side pagination, incremental/infinite scrolling, selective data retrieval, and client-side caching for large datasets.
- Developed Python- and LLM-assisted post-patch intelligence integrated with Ansible and Linux workflows to analyze pre- and post-patch configuration differences.
- Improved REST API reliability and performance by restructuring API/query logic and introducing targeted Oracle indexes, achieving near-zero API-related patching failures.
- Developed Java APIs for secure cardmember account services.
- Developed database-backed reporting featuring dynamic filters, KPI cards, charts, detailed reports, search, and CSV export to enhance operational analysis.
- Translate business and operational pain points into technical designs, data validation rules, reusable reporting solutions, and workflow automation.
Big Data & Cloud Computing Trainer
AGILYTICS PTE. LTD. Singapore
Gurgaon, Singapore
07.2020 - 12.2021
- Delivered enterprise training in Google Cloud Platform, cloud computing, data engineering, and related technologies to 1000+ students.
- Developed training materials, guides, and quick reference handouts to support effective learning and application of cloud technologies.
- Explained technical concepts and troubleshooting approaches to diverse audiences, enhancing understanding and retention of complex topics.
- Conducted classroom sessions for new users and internal teams to enhance their understanding of the platform.
- Provided training to newly hired top talent, equipping them with essential skills for key positions.
- Adapted teaching methods to meet the diverse needs of individual learners and groups for optimal learning outcomes.
- Showed participants how to navigate the system, use reporting tools, and operate dashboard functions effectively.
- Delivered constructive feedback and positive reinforcement to motivate trainees and foster a supportive learning environment.
- Addressed and resolved issues raised by participants during training sessions promptly and effectively.
Big Data & Cloud Computing Trainer
CORESOFT INC
Gurgaon, Haryana, India
01.2014 - 07.2020
- Delivered corporate and virtual training in cloud computing, Spark, Hadoop, NoSQL, AWS, Kubernetes, and data engineering to enhance skills of 1000+ students.
- Facilitated classroom sessions on data workflows and client service standards.
- Delivered onboarding training for Singapore analytics staff on company processes and tools.
- Prepared training materials aligned with AGILYTICS PTE. LTD. internal guidelines.
Big Data Architect & Project Manager
INFOAXON TECHNOLOGIES LTD.
Noida
05.2016 - 12.2016
- Designed cloud data architectures for InfoAxon Technologies Ltd. client platforms.
- Built batch and streaming pipelines across Hadoop and Spark environments.
- Defined data models for warehouse, lake, and analytics layers.
- Collaborated on Hadoop, HDFS, Hive, HBase, MySQL, Oracle, CentOS Linux, Java, and enterprise data-processing solutions to enhance data management capabilities.
- Hands-on experience with ETL processes and Python data processing using Pandas and NumPy for extraction, transformation, validation, and downstream reporting.
- Experience with ER modeling, normalization/denormalization, and Star/Snowflake dimensional schema concepts.
- Created scripts for filesystem monitoring, log/trace cleanup, database refreshes, tablespace monitoring, backup verification, and operational reporting.
- Troubleshoot production issues including slowness, timeouts, deadlocks, database performance issues, and application-support problems.
Education
M.Tech. - Computer Science
Manav Rachna International University
Faridabad, Haryana01-2011
B.Tech. - Electronics & Communication
YCCE / Nagpur University
Nagpur01-1992
Skills
- Programming: Python, JavaScript, SQL, PL/SQL, Shell scripting
- Dashboarding & Visualization: Oracle APEX, dashboards, forms, Interactive Reports, Interactive Grids, KPI cards, charts, filters, search, reporting, CSV export, Power BI, React
- Workflow Automation: Python automation, Shell automation, Ansible, infrastructure automation, RFC generation, precheck/post-check workflows, validation automation, scheduled jobs
- Data & APIs: Oracle Database, REST APIs, JSON, ETL, data pipelines, Pandas, NumPy, data validation, server-side pagination, selective data retrieval, caching
- Database: Oracle, SQL Server, PostgreSQL, Amazon Redshift, Aurora, MongoDB, Cassandra, BigQuery
- Cloud & DevOps: AWS, GCP, Docker, Kubernetes, Terraform, Ansible, Git, Jenkins, GitHub Actions, CloudFormation
- Development Practices: Troubleshooting, debugging, code reviews, Agile/Scrum, requirements analysis, incremental delivery, cross-functional collaboration, production support
- AWS: EC2, IAM, S3, RDS, DynamoDB, EFS, EMR, Kinesis, VPC, Route53, WAF, SNS, SQS, EKS, Lambda, CloudFront, CloudFormation, CloudWatch, Redshift
- GCP: VM, IAM, Networking, Cloud Storage, Cloud SQL, BigTable, Spanner, Firestore
- CI/CD: Git, Jenkins, GitHub Actions; infrastructure-as-code and automated delivery concepts
Personal Information
- Title: SOFTWARE ENGINEER – DASHBOARDS & WORKFLOW AUTOMATION
- Work Permit: No Employer Sponsorship Required
- Visa Status: U.S. Green Card Holder
Certification
- AWS Certified Solutions Architect – Associate
- Google Cloud – Professional Cloud Architect
- Google Cloud – Professional Data Engineer
SELECTED PROJECTS
- Compute Security & Compliance Dashboard, Built an operational dashboard combining patching, vulnerability, compliance, validation, readiness, failure, and operational metrics., Implemented dynamic filtering, KPI cards, charts, search, detailed reports, pagination, selective retrieval, and CSV export.
- Enterprise Workflow Automation, Automated RFC generation for 50,000+ servers and health/precheck validation across 20,000 servers., Unified scripts into a framework supporting 80,000+ servers and reduced execution time from 60+ minutes to approximately 8 minutes.
- Python-Based Operational Analysis, Used Python, Shell, Pandas, NumPy, and Ansible/Linux workflows for operational data processing, validation, and pre/post-patch analysis., Applied LLM-assisted analysis to compare configuration differences and help engineers investigate patch outcomes.
- Oracle-Backed Reporting & API Optimization, Developed database-backed reporting and optimized API/database access using SQL/PLSQL, targeted indexing, selective retrieval, pagination, and caching.
Timeline
Senior Software Engineer
AMERICAN EXPRESS
12.2021 - Current
Big Data & Cloud Computing Trainer
AGILYTICS PTE. LTD. Singapore
07.2020 - 12.2021
Big Data Architect & Project Manager
INFOAXON TECHNOLOGIES LTD.
05.2016 - 12.2016
Big Data & Cloud Computing Trainer
CORESOFT INC
01.2014 - 07.2020
M.Tech. - Computer Science
Manav Rachna International University
B.Tech. - Electronics & Communication
YCCE / Nagpur University