Shalonda Daniels
Fontana,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
28
28
years of professional experience
Work History
Homaker
Nonexistent
Ontario, CA
10.1997 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Hairstylist
Self Employed
Ontario, CA
02.2000 - 04.2023
- Performed chemical treatments such as perms and relaxers.
- Recommended products to clients based on their individual needs.
- Organized scheduling of appointments throughout the day.
- Created updos for special occasions like weddings or proms.
- Educated clients on proper home hair care maintenance techniques.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
Customer Service Representative
Deploy
Ontario, CA
08.2010 - 05.2011
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Maintained a high level of professionalism when dealing with difficult customers.
Driver
Riverside/Fontana Auction
Fontana, CA
03.2007 - 05.2008
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Delivered packages to customers in a timely and efficient manner.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
Education
Massage Thearpy
Bryman College
CATimeline
Customer Service Representative
Deploy
08.2010 - 05.2011
Driver
Riverside/Fontana Auction
03.2007 - 05.2008
Hairstylist
Self Employed
02.2000 - 04.2023
Homaker
Nonexistent
10.1997 - Current
Massage Thearpy
Bryman College