Shalonda Gilmore
Dallas,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
Warehouse Operator
Medline Distribution Center
Wilmer, TX
01.2020 - Current
- Responded promptly to customer inquiries regarding order status or product availability.
- Assisted with customer requests and answered questions to improve satisfaction.
- Processed orders accurately, efficiently and within specified timeframes.
- Implemented safety protocols, minimizing workplace accidents and promoting a safe working environment.
- Maintained a clean work environment by adhering to safety protocols at all times.
- Provided customer service support, addressing inquiries and resolving issues related to shipments.
Warehouse Clerk
Ulta Distribution Center
Dallas, TX
07.2016 - 08.2021
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Processed returns from customers and suppliers efficiently and accurately.
- Prepared outgoing orders for shipment according to customer specifications.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Packed, sealed or affixed postage to prepare materials for shipping.
Education
High School Diploma -
A MACEO SMITH HIGH
Dallas, TX06-1992
Skills
- Written communication
- Verbal communication
- Training & Development
- Teamwork and collaboration
- Conflict resolution
- Communication
- Attention to detail
- Analytical and critical thinking
References
References available upon request.
Timeline
Warehouse Operator
Medline Distribution Center
01.2020 - Current
Warehouse Clerk
Ulta Distribution Center
07.2016 - 08.2021
High School Diploma -
A MACEO SMITH HIGH
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