Shalonda Hill
Shelby Township,United States
Summary
Dynamic professional with over 15 years of experience in management and operational excellence within healthcare business environments and youth organizations. Expertise includes strategic planning, effective communication, and leadership, driving efficiency while fostering collaboration across diverse teams. Proven track record in streamlining processes to enhance productivity and ensure compliance with industry standards, alongside a strong commitment to resolving clinical and social crises through constructive solutions. Highly organized and goal-oriented, dedicated to delivering exceptional service and developing supportive systems that empower families, with a passion for roles that prioritize client satisfaction and operational success.
Overview
17
17
years of professional experience
Work History
Anatomic Pathology Manager
Corewell Beaumont Health
03.2022 - Current
- Responsible for the daily operations of the Histology and Pathology laboratory including the Gross Cutting Room. As the AP manager I actively integrate the entire Anatomic Pathology functions throughout the departmental shifts, Grossing sectioning Room, Histology and Pathology Clerical. Responsible for organizing the workflow to result in optimum efficiency utilizing appropriate metrics to maximize the departmental operational efficiency. Collaborate with departmental pathologist and other know experts and regulatory authorities on such technical issues technical procedures, Quality Assurance, and appropriateness of testing. Accessioning of surgical specimens, distribute of slides, cassettes and proper paper work for the cases. KEY ACHIEVEMENTS IN THIS ROLE: Hiring, usage of Epic computer system, CoPath, Cutting of Frozen sections, scheduling, HIPPA Compliance and Medical billing
Director of Operations/General Manager
The Compound Athletics
11.2020 - 01.2023
- Develop and introduced sales incentives programs to motivate staff members for accomplishing goals, as well as formulating marketing strategies and implanting actively participated in processing, hiring, firing, and various business opportunities. advertising/promotional campaigns to increase business opportunities. Responsible for identifying, implementing, and managing all production control and processing system. Actively participated and contributed in decision making process for redesigning the facility. I planned and coordinated, managed sales events to facilitate business development initiatives. Hired, trained, and mentored staff members for executing business critical task. Key Achievements in this role: Hire, coached, and guided staff members for overachieving sales goals by 5% in contrast to previous years. Organized and led strategic training programs for over 12 General Manager and 25 Assistant Managers. Interact with the youth and the various families thought the year. Provide financial resources for the families that needed assistance.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Provide the youth and families resources for educaton, housing, and various programs.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Substitute Teaching
The Lenoa Group/ Ceazer Chavez Academy East
02.2020 - 07.2020
- Provide classroom instruction to students as outlined in lesson plans. Uphold a safe, orderly environment and took all necessary and reasonable precautions to protect students, equipment, materials, and facility. Devoted private time to prepare for subjects where proficiency was less than required in order to lead classes effectively. Provides communication uphold relations with students, teachers, parents, & administration. Key Achievement in this role: ELA, Special Education assistance and provided expert consultative services, database accuracy, and meets benchmark by 20%. Actively taught virtual for 5 months with a success rate of 19 out of 22 children attending class.
- Maintained accurate records of student attendance, progress reports, and other relevant documentation required for substitute teaching assignments.
- Utilized various teaching methods to accommodate diverse learning styles within the classroom setting.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
Histology Assistant Supervisor
Detroit Medical Center
08.2008 - 11.2018
- Provide effective assistance in the annual preparation of departmental budgets and contractual agreements to ensure departmental operations are within established budgetary guidelines. Audit and identify training needs and assure that each staff member receive regular in service training and education appropriate for the complexity of the laboratory . Key Achievements: Spearhead the histology department operations including the morgue program Gift of life Michigan. Perform autopsies, specimen management, health and safety compliance, billing, and ordering supplies. Assistance with hiring process, orientation, and staff training.
Education
Master’s - Business Adminstration/Human Resources
University of Phoenix
06.2009
Bachelor of Science - Science of Health And Human Services
University of Phoenix
Phoenix, AZ06-2007
Skills
- Communication skills
- Team leadership
- Time management
- Decision-making
- Customer service
- Documentation and reporting
- Policy implementation
- Performance evaluations
Languages
English
Timeline
Anatomic Pathology Manager
Corewell Beaumont Health
03.2022 - Current
Director of Operations/General Manager
The Compound Athletics
11.2020 - 01.2023
Substitute Teaching
The Lenoa Group/ Ceazer Chavez Academy East
02.2020 - 07.2020
Histology Assistant Supervisor
Detroit Medical Center
08.2008 - 11.2018
Master’s - Business Adminstration/Human Resources
University of Phoenix
Bachelor of Science - Science of Health And Human Services
University of Phoenix
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