Shalonda Neal
Fairdale ,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Baptist Health Hospital
05.2023 - 12.2023
- Wrapped trays, instrument packs, and sets.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Picked instruments and supplies for surgeries.
- Verified and maintained proper documents and records for sterilization.
- Recorded biologicals and test results.
- Inspected sterile package integrity prior to distribution.
Manager, Sterile Processing
Norton Healthcare
04.2011 - 04.2023
- Assure that the standards of operation of the department comply with the standards set by regulatory agencies, such as the state Department of Health, Joint Commission and other regulatory agencies.
- Manage all staff to include scheduling, time approval, hiring and corrective action as needed.
- Provides a comprehensive departmental orientation to all new personnel and ensure existing staff receives training on an ongoing basis.
- Develops and implements departmental performance improvement activities and assures ongoing staff participation.
- Establishes internal inventory levels and maintains levels in accordance with set standards and in coordination within using units within the hospital; establishes par level stocks and monitors them for proper utilization.
- Participates as an active member of hospital committees as assigned.
- Establish/maintain a preventative maintenance program for sterile processing equipment in coordination with appropriate departments within the hospital.
- Provides instructions and in-service in new products, procedures and equipment in a manner that will identify and prevent resource loss and maintain safety.
- Responsible for implementing and reinforcing system Vision, Mission and Values.
- Meet regularly with Surgical Services management team and OR Committees to discuss any issues, successes and opportunities to provide better service to clients.
- Performs other duties and works on special projects as assigned.
Sterile Processing Supervisor
Norton Healthcare
06.2009 - 04.2011
- Wrapped trays, instrument packs, and sets.
- Ordered and restocked supplies for decontamination and surgical areas.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Assisted with development and coordination of medical equipment inventories.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Sterile Processing Technician
Norton Healthcare
03.2002 - 06.2009
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Wrapped trays, instrument packs, and sets.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Provided support to medical staff in resolving medical equipment problems.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Recorded biologicals and test results.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Supervisor, Sterile Processing
Baptist Health Louisville
05.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Lead Technician, Sterile Processing
Baptist Health Louisville
12.2023 - 05.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Education
Associate Of Applied Business - Business Management
Mid Continent University
Louisville, KY05.2016
Associate In Electronics Engineering Technology - Electrical, Electronics Engineering Technologies
ITT Technical Institute
Louisville, KY05.1996
Skills
- Cost Control
- Employee Performance Reviews
- Professional Relationships
- Safety Policies and Measures
- Operational Efficiency
- Inventory Restocking
- Assignment Delegation
- Improvement Strategies
- Inventory Management
- Sterile Processing
- Infection Control Policies
Certification
CRCST
CIS
CER
CHL
REFERENCES
Joshua Forest, Traveler, Sterile Processing
Baptist Health Louisville
(270) 933-3351
Rita Pardee, Assistant VP, Surgical Services
Baptist Hardin
((502) 544-9569
Lukwambe Felix, Supervisor, Sterile Processing
Baptist Health Louisville
(859) 310-3222
kwambe986@gmail.com
Kimberly Brim-Burns, Supervisor, Sterile Processing
Norton Brownsboro Hospital
(502) 500-3194
Katie Kentner, Director of Surgery
Vanderbilt Medical Center
(815) 975-7132
kekentner@yahoo.com
Timeline
Supervisor, Sterile Processing
Baptist Health Louisville
05.2024 - Current
Lead Technician, Sterile Processing
Baptist Health Louisville
12.2023 - 05.2024
Sterile Processing Technician
Baptist Health Hospital
05.2023 - 12.2023
Manager, Sterile Processing
Norton Healthcare
04.2011 - 04.2023
Sterile Processing Supervisor
Norton Healthcare
06.2009 - 04.2011
Sterile Processing Technician
Norton Healthcare
03.2002 - 06.2009
CRCST
CIS
CER
CHL
Associate Of Applied Business - Business Management
Mid Continent University
Associate In Electronics Engineering Technology - Electrical, Electronics Engineering Technologies
ITT Technical Institute
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