Shalonda Okoro
East Orange,NJ
Summary
Hardworking, dedicated, and versatile professional with many years of experience in property maintenance, customer service, and independent business management. As a proud "Superpower Mom" of 6 and grandmother of 5, I possess elite_level skills in time management, crisis resolution, and multitasking. I am a dedicated problem- solver with a proven track record of preparing residential units for tenants managing client relationships, and serving my community through extensive volunteer preaching work and community feeding programs. known for a strong work ethic, deep resilience, and the ability to lead with grace and efficiency.
Overview
2027
2027
years of professional experience
Work History
Building maintenance & housekeeping Assistant
Bryce
East Orange, New Jersey
08.2021 - Current
- Perform deep cleaning and sanitization of vacant apartments to prepare them for incoming tenants.
- Maintained property by keeping walkways, entryways, and public spaces clean, safe, and presentable.
- Handle heavy-duty housekeeping tasks and ensure all residential standards are met.
- Cleaned building floors by sweeping, mopping, and scrubbing to maintain cleanliness standards.
- Used cleaning chemicals following proper guidelines.
- Assisted building superintendent with daily property maintenance tasks to ensure smooth operations.
- Reported maintenance issues to management for prompt resolution.
Volunteer Pioneer
Witness
East Orange, New Jersey
10.2017 - Current
- Preaching Work & Community
- Dedicated extensive monthly hours to volunteer ministry, sharing positive and encouraging messages that uplift community members.
- Engaged confidently with diverse groups, leveraging strong public speaking, empathy, and active listening skills to foster meaningful connections.
- Organized and managed personal schedules to effectively balance significant volunteer hours with family and professional responsibilities.
Paparazzi accessories Consulant
Independant
East Orange, New Jersey
08.2022 - 06.2026
- Managed personal inventory to optimize sales of jewelry and accessories.
- Built and maintained strong relationships with personal customer base to enhance customer loyalty.
- Assessed customer needs promptly in fast-paced environment to provide tailored product recommendations.
Freelance Hairstylist & Braider
Independant
Queens, New York
04.1990 - 03.2020
- Operated independent hair braiding business for 20 years, cultivating a loyal client base.
- Consulted with clients to understand their needs and delivered high- quality styling services.
- Coordinated scheduling, pricing, and client retention strategies to enhance service delivery.
- Maintained a clean and organized work environment for client comfort.
- Developed strong client relationships through effective communication and personalized service.
Customer Service Cashier
Pathmark
Queens, New York
2000 - 2001
- Provided fast, friendly, and efficient service to high-volume of daily customers.
- Managed cash register operations, ensuring accurate handling of transactions.
- Maintained cleanliness and organization of checkout area.
Cashier
Burger King
Queens, New York
04.1997 - 11.1997
- Operated cash register and processed customer transactions efficiently.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with menu selections and special requests promptly.
- Followed food safety and sanitation guidelines diligently at all times.
- Prepared food items according to standard recipes in a timely manner.
Food Pantry Volunteer
Shelter Distribution
Queens, New York
02.1995 - 09.1996
- Prepared and cooked nutritious meals for individuals experiencing homelessness, ensuring access to healthy food options.
- Collaborated with a team of volunteers to ensure a clean, safe, and welcoming environment in high-volume community kitchen.
- Upheld food safety and cleanliness standards while serving large groups, promoting a safe dining experience.
- Organized and maintained cleanliness of pantry shelves and storage areas, facilitating efficient food distribution.
- Checked expiration dates on food items and removed expired products from shelves.
Parks Maintenance Worker
Wep
Queens, New York
- Maintained the cleanliness and safety of public park grounds.
- Assisted with waste removal, sweeping and general landscaping duties to keep the park presentable
- Maintained park facilities by cleaning restrooms and emptying trash bins.
- Cleaned and removed litter from parks, parking lot and other public areas.
Education
Jamaica High
167-01 Gothic Dr Jamaica NY01-1989
Skills
* General Maintenance
*Sanitation Standards
Restroom Sanitation
Cleaning Protocols
Floor Care
- Routine Inspections
- Property maintenance
- Time Management Independent organization
- Team Leadership
- Team collaboration
- Problem resolution
- * Community Outreach Strong public speaking, empathy, and interpersonal communication built through volunteer work
Timeline
Paparazzi accessories Consulant
Independant
08.2022 - 06.2026
Building maintenance & housekeeping Assistant
Bryce
08.2021 - Current
Volunteer Pioneer
Witness
10.2017 - Current
Cashier
Burger King
04.1997 - 11.1997
Food Pantry Volunteer
Shelter Distribution
02.1995 - 09.1996
Freelance Hairstylist & Braider
Independant
04.1990 - 03.2020
Customer Service Cashier
Pathmark
2000 - 2001
Parks Maintenance Worker
Wep
Jamaica High