Summary
Overview
Work History
Education
Skills
Military
Timeline
Generic

Shalonda Tindal

Indianapolis,IN

Summary

  • Flexibility in completing quality work efficiently and with minimal supervision.
  • Experienced in assembling and packaging products in fast-paced manufacturing settings.
  • Skilled in working with team to accomplish goals, drive productivity and improve process operations.

Overview

15
15
years of professional experience

Work History

Property Manager

SecurCare Self Storage
Indianapolis, IN
09.2018 - Current
  • Day to day operation of store including managing accounts receivables, tenant rental and providing tours of property, keeping property clean, light sales of rental insurance and retail products
  • Assist with lien process of delinquent units
  • Collaborating with management to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Resolve customer problems by investigating issues, answering questions and building rapport
  • Completed series of training sessions to advance from Relief Manager to Store Manager
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.

Part Time Equipment Specialist

Nielsen
Indianapolis, IN
07.2019 - 11.2022
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed detailed equipment inventories and ordered more supplies.
  • Checked out equipment on day-by-day basis to identify concerns and coordinate corrective actions.
  • Assigned equipment to users based on specific needs.
  • Maintained and organized equipment storage areas regularly.
  • Disassembled equipment using hand tools and hoists to begin repair work.

Independent Contractor

Instacart
Indianapolis, IN
04.2017 - 12.2019
  • Personal grocery shopper
  • Grocery delivery driver

Assistance Queue Supervisor

DIRECTV Entertainment
Tulsa, OK
02.2009 - 09.2016
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity
  • Inspected production equipment, troubleshoot problems and completed minor repairs to maintain functionality
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers
  • Assisted newly hired team members by explaining company procedures
  • Collaborated with team members to complete demanding projects under tight deadlines

Education

High School Diploma -

Horace Mann High School
Gary, IN

Skills

  • Quality assurance
  • Shipment preparation
  • Appointment setting
  • Troubleshooting
  • Exchanges and refunds
  • Staff supervision
  • Upselling and cross-selling
  • Customer assistance
  • Correspondence management
  • MS Office proficient

Military

US Army 1989-1992

Oklahoma National Guard 1992-1999

Timeline

Part Time Equipment Specialist

Nielsen
07.2019 - 11.2022

Property Manager

SecurCare Self Storage
09.2018 - Current

Independent Contractor

Instacart
04.2017 - 12.2019

Assistance Queue Supervisor

DIRECTV Entertainment
02.2009 - 09.2016

High School Diploma -

Horace Mann High School
Shalonda Tindal