Shalonda Willie
Mansfield
Summary
Experienced and compassionate social worker with a strong background in supporting diverse, at-risk populations. Successfully implemented effective programs, including a teen pregnancy prevention initiative, to address critical issues within school settings. Skilled in case management and crisis intervention, collaborating with educators, families, and community resources to ensure holistic care for children and families. Expertise in developing individualized intervention plans, navigating complex family dynamics, and advocating for vulnerable populations. Committed to fostering positive outcomes and empowering individuals to overcome challenges and thrive.
Overview
8
8
years of professional experience
Work History
Mental Health Counselor Intern
Desoto Alternative Education Program
08.2024 - Current
- Provide short-term, solution-focused counseling to students dealing with mental health concerns such as anxiety, depression, anger management, and trauma
- Respond to students in immediate emotional or psychological distress, providing necessary intervention and follow-up support
- Conduct mental health assessments to identify students’ needs and create personalized intervention plans to address behavioral and emotional challenges
- Work closely with teachers, school administrators, and families to ensure a comprehensive approach to student well-being
- Provide consultation on behavioral strategies and mental health accommodations in the classroom
- Design and implement school-wide mental health and wellness initiatives, workshops, and group interventions on topics such as conflict resolution, emotional regulation, and peer relationships
- Coordinate with outside mental health providers, social services, and community resources to ensure students have access to external support services when needed
- Maintain detailed case notes and monitor the progress of students receiving counseling services
- Provide reports to school administrators and family members as appropriate
- Develop strategies and programs to proactively address potential mental health concerns, with a focus on early intervention and prevention
EKG Technician/Monitor Tech
Methodist Mansfield Hospital
07.2023 - Current
- Understands heart anatomy, physiology, and conduction system
- I am skilled in interpreting waves, complexes, time intervals, and voltage on ECG strips
- Familiarity with telemetry services for patient monitoring
- Strong verbal and written skills
- Ability to collaborate well with healthcare team members
- Able to manage frequent interruptions and adapt to workload or schedule changes
- Able to set priorities, make quick, critical decisions, and respond rapidly to emergencies
- Skilled in managing difficult interactions with patients, physicians, and other professionals respectfully and professionally
EKG/Monitor Tech
Texas Health Dallas
01.2017 - 07.2023
- Understands heart anatomy, physiology, and conduction system
- I am skilled in interpreting waves, complexes, time intervals, and voltage on ECG strips
- Familiarity with telemetry services for patient monitoring
- Strong verbal and written skills
- Ability to collaborate well with healthcare team members
- Able to manage frequent interruptions and adapt to workload or schedule changes
- Able to set priorities, make quick, critical decisions, and respond rapidly to emergencies
- Skilled in managing difficult interactions with patients, physicians, and other professionals respectfully and professionally
Care Transition Manager-Intern
Texas Health Harris Methodist Hospital-Bedford
01.2022 - 05.2022
- Actively participated in patient care briefings and identified patients appropriate for transitions who needed intervention
- Completed Transition Evaluations on all identified patients within 24 hours of referral and documented them appropriately
- Interviewed, and assessed patients and caregivers as part of the transition evaluation
- Identified transition needs, developed transition plan within 24 hours of referral, and discussed funding of post-transition care with patients and caregivers
- Communicated transition plan and post-acute management plan with patients and caregivers and post-acute care stakeholders
- Document and educate patients and caregivers on Medicare handouts
- Identify community resources, and service needs and facilitate appropriate referrals as needed
- Possess special sensitivity to meeting diverse needs in varied situations
- Developed rapport with patients, family members, staff, and physicians to maintain a professional and safe environment
- Capable of assessing conditions and implementing appropriate interventions
- Prepared medical request for Medicaid and Medicare clients and physicians
- Validate request and authorization for release of medical information according to established procedures and HIPPA guidelines
- Receive and respond to incoming medical record requests
- Communicate with clinical staff to ensure all appropriate patient information is gathered
- Skilled in data analysis and problem-solving
- Skilled in planning and organizing
- Proficient in Microsoft Office, Power Point, OneNote, Excel, Outlook
Education
Master of Social Work -
East Texas A&M University
12-2024
Bachelor Of Social Work-Cum Laude -
University of Texas At Arlington
08-2023
Associate of Arts -
Tarrant County College
08-2021
Skills
- Critical Thinker
- Strong Work Ethic
- Resilient
- Resourceful
- Multitasker
- Team-Focused
- Problem-Solving Skills
- Community Resource Advocate
- Ability to adapt to change and be flexible
- Mindfulness techniques
- Multicultural competence
- Motivational interviewing
Community Service
- North Texas Food Bank, Plano, TX, 01/01/20, present, Volunteer assisting with providing food to low-income families and individuals in the community.
- Mount Zion Baptist Church Food Pantry, Austin, TX, 01/01/18, present, Volunteer assisting with providing food to low-income families and individuals in the community.
Timeline
Mental Health Counselor Intern
Desoto Alternative Education Program
08.2024 - Current
EKG Technician/Monitor Tech
Methodist Mansfield Hospital
07.2023 - Current
Care Transition Manager-Intern
Texas Health Harris Methodist Hospital-Bedford
01.2022 - 05.2022
EKG/Monitor Tech
Texas Health Dallas
01.2017 - 07.2023
Master of Social Work -
East Texas A&M University
Bachelor Of Social Work-Cum Laude -
University of Texas At Arlington
Associate of Arts -
Tarrant County College
Similar Profiles
Patricia SizemorePatricia Sizemore
Special Educator and Restart Leader-Developer at Worcester County Alternative Education ProgramSpecial Educator and Restart Leader-Developer at Worcester County Alternative Education Program
Ebony WilliamsEbony Williams
Teacher at Desoto County Alternative CenterTeacher at Desoto County Alternative Center
Amen KamauAmen Kamau
Executive Director at Desoto Jr. Eagles & Eaglettes Mentoring ProgramExecutive Director at Desoto Jr. Eagles & Eaglettes Mentoring Program