Shalone Dawkins
Suwanee,GA
Summary
It is my objective to secure a career position that allows me to utilize my Human Resource, managerial and business skill set to positively contribute to the growth and sustainability of an organization or company.
Overview
18
18
years of professional experience
Work History
Program Manager
South Carolina Department Of Social Services
Spartanburg, SC
07.2018 - 10.2019
- Monitored contractual performance to ensure timely completion of deliverables.
- Negotiated and drafted contracts, reviewed legal documents, and ensured compliance with organizational standards.
- Resolved disputes between parties by analyzing relevant information and determining appropriate solutions.
- Collaborated with internal teams to identify potential risks associated with contract terms.
- Managed the renewal process for expiring contracts, including negotiating new terms as needed.
- Coordinated with external vendors to obtain quotes and negotiate pricing agreements.
- Evaluated vendor proposals against criteria specified in Request For Proposals.
- Acted as a liaison between internal departments and external suppliers and vendors when necessary during negotiations or other contractual matters requiring input from both sides.
- Reviewed invoices submitted by suppliers and vendors for accuracy prior to authorizing payment processing.
- Completed all data entry for Federal reporting requirements.
Administrative Coordinator
South Carolina Department Of Social Services
Spartanburg, SC
07.2012 - 07.2018
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Ensured compliance with federal, state and local employment laws.
- Assisted in developing succession planning strategies for key positions within the organization.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Maintained accurate records of employee attendance, leave balances and tax information.
- Conducted audits to ensure accuracy of payroll data.
- Verified employee hours worked against timesheets provided by supervisors.
- Resolved discrepancies between payroll records and employee inquiries.
- Updated employee profiles with changes in job titles or salaries as required.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Generated ad hoc reports upon request from managers or executives.
- Tracked vacation accruals and sick leave balances for all employees.
- Assisted in preparing year-end W2s and other tax forms for distribution to employees.
- Onboarded new employees in time reporting and payroll systems.
- Managed electronic timekeeping systems or manually collected and reviewed timesheets.
- Produced and filed payroll reports per company designated schedule.
- Processed accounts payable and receivable transactions.
- Assisted with the preparation of budgets and forecasts.
- Conducted monthly bank reconciliations.
- Performed month-end closing activities.
- Ensured accuracy in all accounting entries and records.
- Reviewed employee expense reports for compliance with company policies.
- Developed internal control procedures to ensure accurate recordkeeping.
- Generated invoices for clients and tracked payments received from customers.
- Posted journal entries to the general ledger system accurately and timely.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
Executive Team Leader
Target
Greenville, SC
01.2011 - 05.2023
- Managed daily operations of the store, including opening and closing procedures.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Developed strategies for increasing sales and improving customer service.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Monitored inventory, cash and payroll processes to keep location running smoothly.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
Assistant Store Manager
Tommy Hilfiger
Gaffney, SC
08.2005 - 03.2009
- Reconciled timekeeping and payroll systems to ensure accuracy of employee data.
- Prepared reports related to payroll activities such as taxes, benefits, vacation accruals.
- Created new hire packets, onboarding documents, and other necessary paperwork.
- Ensured compliance with federal and state laws regarding wages and deductions.
- Responded to inquiries from employees regarding their pay stubs or benefit plans.
- Reviewed timesheets for accuracy before processing payroll information into system software applications.
- Prepared daily bank deposits.
Education
MBA - Business Administration
Limestone College
Gaffney, SC05.2018
Bachelor of Arts - Business Administration And Management
Converse College
Spartanburg, SC12.2010
Timeline
Program Manager
South Carolina Department Of Social Services
07.2018 - 10.2019
Administrative Coordinator
South Carolina Department Of Social Services
07.2012 - 07.2018
Executive Team Leader
Target
01.2011 - 05.2023
Assistant Store Manager
Tommy Hilfiger
08.2005 - 03.2009
MBA - Business Administration
Limestone College
Bachelor of Arts - Business Administration And Management
Converse College
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