Shalonta Gardner
Sterling Heights,MI
Summary
Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Overview
11
11
years of professional experience
Work History
Elderly Caregiver
Visiting Angels Home Care
Sterling Heights, MI
02.2024 - Current
- Provided companionship and emotional support to elderly clients.
- Monitored vital signs and reported changes to medical team.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Monitored health and well-being of clients and reported significant health changes.
- Administered medications according to physician instructions.
Insurance Customer Service
Humana
Clinton Township, MI
03.2023 - 12.2023
- Verified accuracy of customer data entered into the system.
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Responded promptly to emails and phone calls from customers seeking assistance.
Caregiver, Special Needs
Life center
Clinton Township, MI
01.2019 - 10.2022
- Maintained accurate records of services rendered for each client.
- Assisted clients with maintaining good personal hygiene.
- Assisted in the development of life skills such as communication and mobility.
- Monitored physical and emotional health of clients.
Customer Service Representative
Marriot International
Sterling Heights, MI
02.2014 - 06.2016
- Maintained a professional attitude while providing excellent customer service.
- Received incoming calls from customers and responded to inquiries about product features and benefits.
- Followed up with customers after calls to ensure satisfaction with service provided.
Education
Cna Certificate - Certified Nursing Assistance
Abcott Institute
Southfield, MI10-2020
Associate of Arts - 2-D 3-D Animation
Art Institute of Michigan
Troy, MI03.2017
High School Diploma -
Adlai Stevenson High School
Sterling Heights, MI06.2005
Skills
- Documentation And Reporting
- Time Management
- Patient assistance
- Patient Care
- Dementia Care
- Compassionate Caregiving
- Compassionate client care
- First aid and safety
Timeline
Elderly Caregiver
Visiting Angels Home Care
02.2024 - Current
Insurance Customer Service
Humana
03.2023 - 12.2023
Caregiver, Special Needs
Life center
01.2019 - 10.2022
Customer Service Representative
Marriot International
02.2014 - 06.2016
Cna Certificate - Certified Nursing Assistance
Abcott Institute
Associate of Arts - 2-D 3-D Animation
Art Institute of Michigan
High School Diploma -
Adlai Stevenson High School
Similar Profiles
Nelly PerezNelly Perez
Care Giver at Visiting Angels Home CareCare Giver at Visiting Angels Home Care
Britney PenningtonBritney Pennington
Care Giver at Visiting Angels Home CareCare Giver at Visiting Angels Home Care
Leslie O'DellLeslie O'Dell
Care Giver at Visiting Angels Home CareCare Giver at Visiting Angels Home Care