Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Overview
11
11
years of professional experience
Work History
Elderly Caregiver
Visiting Angels Home Care
Sterling Heights, MI
02.2024 - Current
Provided companionship and emotional support to elderly clients.
Monitored vital signs and reported changes to medical team.
Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
Engaged with patients and families to provide emotional support and daily living instruction.
Monitored health and well-being of clients and reported significant health changes.
Administered medications according to physician instructions.
Insurance Customer Service
Humana
Clinton Township, MI
03.2023 - 12.2023
Verified accuracy of customer data entered into the system.
Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
Responded promptly to emails and phone calls from customers seeking assistance.
Caregiver, Special Needs
Life center
Clinton Township, MI
01.2019 - 10.2022
Maintained accurate records of services rendered for each client.
Assisted clients with maintaining good personal hygiene.
Assisted in the development of life skills such as communication and mobility.
Monitored physical and emotional health of clients.
Customer Service Representative
Marriot International
Sterling Heights, MI
02.2014 - 06.2016
Maintained a professional attitude while providing excellent customer service.
Received incoming calls from customers and responded to inquiries about product features and benefits.
Followed up with customers after calls to ensure satisfaction with service provided.