Hotel Management Trainee
The Ummed Hotel
08.2017 - 12.2017
- Assisted in front desk operations, ensuring efficient guest check-in and check-out processes.
- Supported housekeeping management by coordinating room assignments and inventory of cleaning supplies.
- Engaged with guests to resolve inquiries, enhancing overall customer satisfaction and experience.
- Participated in staff training sessions, developing knowledge of hotel policies and service standards.
- Collaborated with food and beverage teams to streamline service during peak dining hours.