Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LNGG
Timeline
Generic

Shaly Das

Vermillion,US

Summary

Implemented Cerner solution in Hospitals/clinics Design and Develop Cerner application modules Strong knowledge on analyzing and designing of new business requirements and enhancements Participate in Build, configuration, implementation and end-user support Interact with project members to understand the project Liaise with clients to review, test, implement and document system changes and upgrades Experienced in Data collection, user training and build changes documentation Work with client, 3rd part vendors and functional teams Taking ownership of Application issues, and provide high quality customer service Adheres to change management process

Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient Access Consultant

Insight Global
01.2023 - 10.2023
  • Worked on Cerner Scheduling Project for multiple US hospitals.
  • Providing services – Configured system as per the user requirement within the specified time.
  • Build & Configuration Cerner Scheduling Module.
  • Functional Validations.
  • Managing & Guiding associates. Driving approval related calls.
  • Prepared statistical reports to review system performance
  • Data collection and user training.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.

Project Manager On-Site

Halian International
08.2016 - 11.2022
  • Worked on Cerner Scheduling Project for multiple US hospitals.
  • Guiding various associates, on team process and giving them technical knowledge on how the module is intended to work.
  • Driving the final phase of the upgrade projects “Go Live’s” by making sure that build, testing is completed and document of the client is updated.
  • Holding the prep meetings with primary application owners and making sure the credentials and other prerequisites are ready before the event
  • Worked on creating a PowerBi report with the help of BA team.
  • Develop expertise in understanding the solutions, involved in test executions. Work with client teams to gather requirements and build user stories based on the requirements.
  • Understand the design and a contributor in delivering the product.
  • Involved in Training & Mentoring Peers.
  • Involved in Monitoring team events, to make sure peers who are working on other projects of the same sub teams are meeting their deadlines.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed projects from procurement to commission.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
  • Facilitated workshops to collect project requirements and user feedback.
  • Recruited and oversaw personnel to achieve performance and quality targets.

On-Site Consultant

Halian International
09.2014 - 07.2016
  • Understand the requirements and other necessary information required for design and analysis.
  • Data collection and user training.
  • Involved in functional application configuration and build.
  • Contributed in different phases of testing like Domain validation, uptime testing, regression and Ad Hoc Testing.
  • Played a crucial role in successful client engagements by offering timely expertise and insightful recommendations during critical project phases.
  • Oversaw implementation of new programs for user training and support.
  • Conducted comprehensive requirement analysis to identify gaps in current systems and propose effective solutions.
  • Championed data-driven decision-making by creating custom reports that highlighted key performance indicators for stakeholders.
  • Provided expert guidance to clients on best practices for application implementation and maintenance.
  • Provided software recommendations to assist clients in meeting business objectives.
  • Led training sessions for end-users to ensure a smooth transition to new applications and systems.
  • Enhanced client satisfaction by providing tailored software solutions and exceptional customer service.
  • Developed strong relationships with clients, fostering long-term partnerships for continued project success.
  • Resolved complex technical issues, ensuring seamless application performance and functionality for endusers.
  • Provided exceptional post-implementation support, addressing any lingering concerns or issues promptly for lasting client satisfaction levels.
  • Collaborated with cross-functional teams to develop efficient application strategies for optimal business outcomes.
  • Contributed positively to team morale by actively participating in group discussions and sharing valuable insights from past experiences.
  • Managed multiple projects simultaneously, consistently meeting deadlines and exceeding stakeholder expectations.
  • Optimized existing applications by conducting thorough assessments and recommending necessary improvements.
  • Updated technical documentation, product specifications, and technical training materials.
  • Designed and developed application scripts for test scenarios.
  • Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
  • Participated in design and planning exercises for future software rollouts.
  • Delivered support training to help customers learn key features of applications.
  • Explained project technical risks and benefits during project kick-off.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Proved successful working within tight deadlines and a fast-paced environment.

Project Co-ordinator

iCapital
11.2011 - 08.2014
  • Supports project managers and teams by handling administrative tasks
  • Coordinating schedules, managing communications, and ensuring projects stay on track and within budget.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
  • Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
  • Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
  • Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
  • Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
  • Enhanced team productivity with introduction of agile project management techniques, facilitating quicker adjustments to project scope.
  • Facilitated training sessions on project management software, increasing team competency and efficiency in task management.
  • Coordinated cross-departmental meetings to streamline project communication, enhancing team collaboration and efficiency.
  • Optimized resource allocation across projects, ensuring optimal use of personnel and materials for on-time project completions.
  • Improved project visibility and stakeholder engagement with creation of interactive project dashboard.
  • Developed risk management plans that effectively minimized project disruptions, maintaining momentum in face of unforeseen challenges.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Education

Master of Business Administration -

Jaipur National University

Bachelor of Engineering - Electronics & Communication

MG University

Higher Secondary Education - undefined

Central Board of Secondary Education

Skills

  • Relationship Building
  • Leadership
  • Decisiveness
  • Innovation
  • Responsibility
  • Communication Skill
  • Motivation
  • Self-Management
  • Optimistic & Proactive

Accomplishments

  • Supervised team of 16 staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].

Certification

  • PMP Certification
  • Cerner Middle East Empowerment Decision Making
  • Six-Sigma Yellow Belt Certification

LNGG

English

Timeline

Patient Access Consultant

Insight Global
01.2023 - 10.2023

Project Manager On-Site

Halian International
08.2016 - 11.2022

On-Site Consultant

Halian International
09.2014 - 07.2016

Project Co-ordinator

iCapital
11.2011 - 08.2014

Bachelor of Engineering - Electronics & Communication

MG University

Higher Secondary Education - undefined

Central Board of Secondary Education

Master of Business Administration -

Jaipur National University

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