Shalyn Ivey
Huntingtown,MD
Summary
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
20
20
years of professional experience
Work History
Executive Administrative Assistant
Nielsen Development Group
03.2023 - 12.2023
- As the Executive Assistant my day-to-day tasks to perform were handling office-management duties, handling calendar events, organizing reports and documents, answering phone calls, setting up meetings, screening visitors, completing payments and controlled expenses by receiving payments, plus processing, verifying and reconciling invoices.
- Called and scheduled various permit inspections with the AAOC as well as the City of Annapolis.
- Reached out to Specialty Vendors in and out of the country for product information on items wanted by Clients.
- Became fully familiar with the CRM software CoConstruct to be able to train newcomers on how to use it.
Operations Manager
Yes Auto LLC
05.2019 - 12.2022
- Administered payroll and bookkeeping processes, as well as state tag and title work.
- Built and sustained long-term relationships with accounting and financial departments.
- Utilized accounting software package QuickBooks to process payroll.
- Directed monthly reconciliation of bank statements.
- Formulated floor plans as owner to drive unprecedented revenue growth.
- Initiated business before pandemic and continued to operate efficiently, while using SBA help, other independent dealers and franchisers used car sellers compelled to close doors.
- Acquired a never-traded bank on the East Coast and used to fund loans for customers.
Bid Coordinator
W.E. Bowers
09.2016 - 03.2019
- Completed all tasks related to company memos, correspondences, and document management for senior staff members.
- Maintained an inline flow of global communication within enterprise and client base.
- Acted as primary point of contact between current, prospective, and future clients and guests.
- Ensured smooth execution of overall operations and objectives.
- Steered initial stages of new hire intake process regarding internal personnel files.
- Met site regulations for permits by accomplishing multiple key projects through utilization of Miss Utility.
- Implemented internal bid process by converting project plans and specifications into digital format.
- Generated $2.5M in revenue by assisting in submission of a winning bid.
Project Support Technician
Lerch Bates
01.2014 - 12.2016
- Led all aspects of client's vertical transportation certificate and inspection requirements on a national level.
- Processed and tracked resolution of incoming inspection reports, inspection notices, and inquiries.
- Documented, investigated, and responded to notices from various jurisdictions.
- Played an integral role in receiving, reconciling, and recording incoming invoices for client's jurisdiction fees.
- Kept accurate records of all activities performed on behalf of clients in process of coordinating vertical transportation certificate and inspection requirements.
- Submitted all required management reports on time, including status of client's certificates, trouble areas, and inspection due dates.
- Maintained client databases.
- Maintained records for four large companies pertaining to current certificates of their elevators.
- Suggested recommendations to management on process improvements and resource utilization.
- Followed strict company policies and procedures to prepare monthly billings.
- Promptly responded to client national and local inquiries in a courteous and professional manner to meet client needs.
Administrative Assistant
Olympia Swimming Pool Co., Inc.
01.2012 - 12.2013
- Supported 24 employees in execution of day-to-day administrative tasks.
- Defined and established internal bid process by submitting project plans and specifications to potential clients.
- Performed filing, data management, drafting, and editing of office memos.
- Polished, proofread, and submitted overall contracts and insurance requirements to contractors.
- Prepared fuel receipts for costing and fielded to accounting department.
- Assembled contract packages for delivery to general contractors.
- Facilitated safety meetings.
- Managed daily and qualification reports.
- Served as support and QA associate for 24 company employees, as well as president and VP of company.
Education
High School Diploma -
Roy High School
Roy, UT05-2000
Skills
- Office & Business Management
- Customer Service & Satisfaction
- Project Planning & Execution
- Administrative Support & Services
- Continuous Process Optimization
- Team Development & Training
- Reporting & Documentation
- Vendor & Client Relations
- Editing & Proofreading
- Information confidentiality
Qualifications Summary
- Adept at performing various administrative tasks ranging from planning and scheduling meetings to preparing communications and maintaining organization of files and general office equipment.
- Proven success directing multiple key projects within preset cost parameters, managing multi-line telephone systems, and streamlining office processes to drive enhanced workflow efficiency.
- Effective communicator with ability to expand business coverage by establishing deep credibility and trust among different departments, vendors, and internal customers.
- Proficient in word processing, database management, and data entry.
- Team player, possessing strong communication, interpersonal, leadership, organizational, and time management skills.
Certification
- Fleet Management - Ensuring Seamless Logistical Operations
- Leadership Essentials - Driving Quality Projects
- Diploma in Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeGig WorkPart TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCompany CulturePersonal development programsTimeline
Executive Administrative Assistant
Nielsen Development Group
03.2023 - 12.2023
Operations Manager
Yes Auto LLC
05.2019 - 12.2022
Bid Coordinator
W.E. Bowers
09.2016 - 03.2019
Project Support Technician
Lerch Bates
01.2014 - 12.2016
Administrative Assistant
Olympia Swimming Pool Co., Inc.
01.2012 - 12.2013
High School Diploma -
Roy High School
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