Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Shalynda Shover

Sales Associate
Phoenix,AZ
Shalynda Shover

Summary

Experienced in maintaining a clean and organized retail environment, ensuring that merchandise is visually appealing and accessible to customers. Demonstrated ability to handle customer inquiries and complaints professionally, contributing to a positive shopping experience. Skilled in cash handling and point of sale operations, with a focus on effective communication and teamwork to meet sales goals. Proven capability in multitasking and time management, supporting both customer service and operational efficiency.

Overview

3
years of professional experience

Work History

Camelback Ranch
Phoenix, Arizona

Sales Associate
02.2020 - 03.2020

Job overview

Fold clothes, face the same direction, clean the floor, help customer's, pull out and put in

  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.

Home Assist Health
Phoenix, Arizona

Caregiver
02.2019 - 09.2019

Job overview

  • Taking care of clients and their needs, helping with cleaning. Clocking in and out, doing paperwork.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

Circle K
Phoenix, Arizona

Customer Service Representative
12.2017 - 09.2018

Job overview

  • Maintained a high level of professionalism when dealing with difficult customers.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Handle cash, debit/credit and EBT cards, deal with customer's, sailing, sweeping and mopping the floor. Making coffee, handling food, pull out and put in, multi tasking and restocking the fridge

Walmart
Phoenix, Arizona

Cashier
06.2017 - 11.2017

Job overview

  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Handle cash, debit/credit and EBT cards, deal with customer's, scanning items and sweeping the aisle to make sure everything is in place

Taco Bell/Long John silver
Phoenix, Arizona

Crew Member
03.2017 - 06.2017

Job overview

  • Maintained an organized work area to ensure efficient operations.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prep food, sweep and mop the floors, take out the trash, do the dishes and be a team player.

Camelback Ranch
Phoenix, AZ

Cashier
02.2017 - 03.2017

Job overview

  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Fold clothes, face the same direction, clean the floor, help customer's, pull out and put in

Education

Farmington Senior High School
Farmington, MO

High School Diploma
05-2011

University Overview

Skills

  • Point of sale
  • Cash handling
  • Visual merchandising
  • Team player
  • Hard worker
  • Creative
  • Outgoing
  • Think outside of the box
  • Customer service
  • Sales techniques
  • Team collaboration
  • Effective communication
  • Time management
  • Problem solving
  • Safety awareness
  • Problem-solving skills
  • Multi-tasking strength
  • Sales forecasting

Languages

English
Full Professional

Timeline

Sales Associate
Camelback Ranch
02.2020 - 03.2020
Caregiver
Home Assist Health
02.2019 - 09.2019
Customer Service Representative
Circle K
12.2017 - 09.2018
Cashier
Walmart
06.2017 - 11.2017
Crew Member
Taco Bell/Long John silver
03.2017 - 06.2017
Cashier
Camelback Ranch
02.2017 - 03.2017
Farmington Senior High School
High School Diploma