Shalynn Humphrey
Berkeley Springs,WV
Summary
Detail-oriented package handler with expertise in warehouse safety, package scanning, and team collaboration. Proven ability to streamline processes and enhance operational efficiency while maintaining a clean and safe work environment.
Overview
5
5
years of professional experience
Work History
Warehouse Package Handler
FedEx
Hagerstown, MD
10.2024 - 03.2025
- Loaded and unloaded packages from delivery trucks efficiently.
- Sorted packages accurately based on size, weight, and destination.
- Operated warehouse equipment including hand trucks and pallet jacks safely.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Collaborated with team members to meet daily shipment goals consistently.
- Followed operational procedures to minimize package damage during handling.
- Adapted quickly to changing workflows in a fast-paced environment.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
- Reduced damaged goods by implementing proper handling techniques and providing training to team members.
- Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
- Adhered to company quality standards when inspecting packages for damage or defects, taking corrective action when necessary.
- Followed verbal and written instructions to properly move and ship products.
- Demonstrated strong problem-solving skills in addressing any packaging or shipping issues that arose during daily operations.
- Managed warehouse operations and verified proper shipment procedures.
Retail Sales Associate
Family Dollar
Berkeley Springs
04.2021 - 10.2024
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained organized merchandise displays to promote sales and improve inventory management.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Supported team in achieving daily sales goals through effective communication and collaboration.
- Implemented loss prevention strategies to minimize shrinkage and protect store assets.
- Contributed to inventory counts, ensuring accuracy and proper stock levels across departments.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Fast Food Cashier
McDonald's Restaurant
Berkeley Springs, WV
02.2020 - 07.2021
- Processed customer orders efficiently using point-of-sale systems.
- Trained new team members on cash handling and customer service protocols.
- Managed cash drawer, ensuring accuracy during shifts and end-of-day reconciliations.
- Delivered exceptional service, resolving customer inquiries and complaints promptly.
- Implemented best practices for cleanliness and safety in food handling areas.
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Provided beverage cups and condiments to increase customer convenience
- Streamlined payment transactions for quicker service using cash registers and POS systems.
- Operated and sanitized kitchen and food preparation equipment.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Upsold menu items effectively, increasing overall sales and contributing to the restaurant''s revenue growth.
- Ensured compliance with local health regulations through diligent adherence to sanitation guidelines in both front-and back-of-house areas.
- Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Replaced CO2 tanks and soda syrups when depleted.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Berkeley Springs High School
Berkeley Springs, WV05-2020
Skills
- Heavy lifting
- Pallet jack operation
- Shipping and receiving
- Sorting packages
- Loading and unloading
- Order picking
- Hand-eye coordination
- Stacking pallets
- Warehouse equipment
- Package scanning
- Labeling packages
- Warehouse safety
- Team collaboration
- Material stacking
- Truck loading and unloading
- Package unloading
- Maintaining equipment
- Equipment operation
- Product packing
- Freight handling
- Truck loading
- Fragile item handling
- Packing boxes
- Packaging
- Package pickup and delivery
- Package preparation
- OSHA compliant
- Hand truck operation
- Inventory management
- Product identification
- Report filing
- Material storage
- Merchandise tracking
- Package loading
Timeline
Warehouse Package Handler
FedEx
10.2024 - 03.2025
Retail Sales Associate
Family Dollar
04.2021 - 10.2024
Fast Food Cashier
McDonald's Restaurant
02.2020 - 07.2021
High School Diploma -
Berkeley Springs High School