Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shalynn Phillips

Williamsburg,VA

Summary

Accomplished Sales & Marketing Administrator with a proven track record at Ryan Homes, enhancing brand visibility and boosting sales through strategic marketing and effective project management. Skilled in fostering teamwork and collaboration to significantly increased productivity and revenue. Expert in identifying the needs of management and sales team in order allow them to focus on other customer oriented tasks.

Overview

13
13
years of professional experience

Work History

Sales & Marketing Administrator

Ryan Homes
02.2021 - Current
  • Developed marketing materials, ensuring consistent branding and messaging across all platforms.
  • Collaborated sales, marketing and production teams to develop launch strategies.
  • Trained team members in other divisions to ensure a consistency across our business.
  • Boosted sales revenue by developing and implementing strategic marketing plans and campaigns.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Organized promotional events and interacted with community to increase sales volume.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Managed the new model launch process
  • Organized fundraising and team building events across the division.

Sales Administrator

Ryan Homes
12.2015 - 02.2021
  • Efficiently reviewed and processed new purchase agreements and coordinated with the sales team to obtain any missing paperwork.
  • Collaborated with many team members to ensure all paperwork was processed in a timely manner and audit compliant.
  • Spearheaded and trained coworkers paperless administrative processes for increased efficiency.
  • Enhanced team productivity by providing training for fellow administrators in order to streamline their roles.
  • Provided exceptional support for high-performing sales teams, enabling them to focus on sales.
  • Fostered lasting relationships with appraisers through effective communication and quick response.
  • Acted as a trusted advisor for leadership and other divisions regarding the appraisal and reconsideration of value process on VA loans.

Sales Coordinator

Damuth Trane
08.2011 - 12.2015
  • Worked closely with the sales team to prioritize tasks, set goals, and process all service agreements and proposals resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Served as a liaison between internal departments such as service, contracting, finance, ensuring seamless end-to-end management of client accounts.
  • Trained new employees in the company Shared Values program.
  • Organized and attended events to promote strong lasting relationships between the company and client.

Education

M.A. - History

Old Dominion University
Norfolk, VA

B.A. - History

Longwood University
Farmville, VA

Skills

  • Project management
  • Marketing plan execution
  • Community marketing
  • Social media marketing
  • Brand promotion
  • Teamwork and collaboration
  • Goal orientation

Accomplishments

Administrator of the Year - 2023

Administrator of the Year - 2017

Timeline

Sales & Marketing Administrator

Ryan Homes
02.2021 - Current

Sales Administrator

Ryan Homes
12.2015 - 02.2021

Sales Coordinator

Damuth Trane
08.2011 - 12.2015

M.A. - History

Old Dominion University

B.A. - History

Longwood University
Shalynn Phillips